Cozy Branson Townhome 1 Mi to Silver Dollar City!

Reviews

• Disappointed!

  1/5

  They need to hire new housekeepers! I had to clean the bathrooms after arriving there. One toilet had pee on the toilet seat as well as a pee ring in the toilet bowl. Other toilets had hair and “pee” as well. The bath tubs had scum in them and the shower curtain in one bathroom smelled like “pee”. All the bathrooms needed to be cleaned. There are stains on the carpets. Some of the beds looked like they were slept in and the basement smelled musty. There were also lightbulbs out that needed to be replaced. Over all, the townhouse looked like it had never been cleaned! You might want to double check with your housekeepers as to why they are charging cleaning fees. Very disappointed!

  Manager's Response:

  Hi Cheryl, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. If you had concerns about the cleanliness, bringing it to our attention would have helped resolve the issue. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressing. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  We always work with guests if issues arise. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Nice place for large groups

  5/5

  It was great to have several rooms so people could have their own beds and take a break from everyone else if needed. The two rooms down stairs had 2 nice size beds and their on bath room. So close to Silver Dollar City. If we had gotten up earlier I am sure we could have been some of the first through the gate.

• Family Vacation

  5/5

  This place was big enough for our family of 10 to have plenty of room. The two basement areas gave our kids with small kiddos some privacy for sleeping. The location was perfect for what we wanted to do this time at Branson. There were staples in the kitchen which was nice, though we had brought most of our own with us. Plenty of pots and pans for when we wanted to cook. Our contact person responded quickly when we had a question. Would definitely recommend this place!

• minor inconvenience

  5/5

  Just want to point out something we assumed that made things a little inconvenient. We assumed that everything was on one level, it is not. My group included two people that stairs are a challenge. We now know to be careful with our assumptions. Not having keys to the downstairs back door added to this inconvenience. We would let someone off at the front door to run down and open the downstairs back door for those staying down there,

  *This review was originally posted on Vrbo

• Thought the property was very nice but disappointed how accessible the lake was. We are all over 60

  5/5

  Was upset about not being able to fish because of how dangerous the trails were.

  *This review was originally posted on Vrbo