Lutsen Mountains Retreat w/ Resort Amenities!

Reviews

• 5/5

  Perfect location for a few days of superior hiking trail day trips - oberg to the west and lake agnes/caribou lake to the east. The trail head is exactly 1 mile walk. The condo is well setup (although noise from the kitchen carries to the overhead loft master bedroom. The furnishings are comfortable including the beds, with a large kitchen table, sofa, loveseat. Nice skylight during day- living room can be dark in the evening. There are some areas in need of repair. The back porch screen, the very uneven porch table. some of the upstairs walls. Dishes in the dishwasher left for us to unload needed a hand washing. The fridge kept freezing some of the food despite adjusting settings. The overall caribou highlands property has good amenities - outdoor heated pool (comfortable laps on sept 30), outdoor music on the wedkends. Wish fitness center opened before 9 am. Had a very good stay and would return. Thank you.

  *This review was originally posted on Vrbo

• Great Stay!

  5/5

  We had a great stay at this location. The hospitality and booking experience was good. There were fun things to do in the area and overall it was a good experience, I would absolutely come back and recommend to others!

• 5/5

  This property has great amenities and a fully stocked kitchen. It was clean and the check in/out process couldn't have been easier. The owners checked in with us to make sure all was well (which it was). Would definitely recommend!

  *This review was originally posted on Vrbo

• 5/5

  The condo was the perfect place for our family vacation! The rooms/beds were comfortable and the downstairs was very quiet for our young children. The kitchen and living room had everything we needed for meals in and time relaxing in the condo. The amenities including the pools, playground and restaurant were very nice. I also enjoyed having access to hiking trails from our front door! I also can’t say enough great things about our host Nichole. She was extremely responsive to our questions and very accommodating. I highly recommend this stay!

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you so much, Anna! I’m so glad The Birch Loft was a perfect fit for your family. It means the world to hear that you felt comfortable, relaxed, and had everything you needed. It was truly a pleasure hosting you, and I’d love to welcome you back anytime!
  
  Warmly,
  Nichole & Josh

• 4/5

  Property is somewhat dated but comfortable and mostly functional. Unit had not been cleaned prior to our arrival but that was quickly handled with minimal impact. Lower level bathroom could use some deep cleaning/sanitizing to remove persistent odor. Some blankets/throws need to be laundered with sheets.GFCI outlets in bathrooms did not function reliably. Owner is aware and is addressing all issues.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Hi Dennis, we’re sorry your stay didn’t get off to a perfect start, but we’re glad we could resolve things quickly while you enjoyed a complimentary meal, and were happy to hear afterward that everything looked great and even smelled fresh when you returned. Based on your feedback we will certainly take a closer look to ensure everything is fresh and guest-ready moving forward. The outlet turned out to be a tripped breaker, which has since been reset and is now working properly. Thanks again for your feedback—we’re always working to improve and appreciate the opportunity to make things right during your stay!"