Hot Tub + Game Room: Spacious Whitehall Home!

Reviews

• 5/5

  The house was perfect for our family of 6 adults and 6 children. It was close to the beach and Michigan's Adventure. The house was well-stocked. The gameroom was great for the children as was the large back yard. We had a blast!

  *This review was originally posted on Vrbo

• 5/5

• Great large house

  4/5

  Great location and very spacious house. Only concern was the air conditioning could not keep up which made the upstairs bedrooms nearly 80 degrees. It is not an issue if it cools down at night but when we stayed, the temps did not fall at night so opening windows was not an option. Also not a lot of cookware so plan on bringing some pans.

• Needs some updates

  3/5

  The house and yard were big and the kitchen was good. The house was clean and the hot tub was clean. The major problem we had was a lack of hot water for showers. We had 22 there and had to take some cold showers or wait for a long time for water to heat up. Very hard to get young children to take a cold bath or shower. Called our contact person who said someone would be out to fix it. We were there 6 days and no one came. Some small details that could be better is not enough toilet paper, had to bring our own. We brought several tables with, so that our group could eat together and had tables to serve off of. Could use more bath towels also. Lots of fun things to do nearby. Went to Duck Lake State Park and Michigan Adventure and nearby public golf course.

  Manager's Response:

  Hi Karen, thank you so much for staying with us and for taking the time to share your thoughts. We followed up with the homeowner, and they wanted to share the following:
  -The home features six bedrooms and four bathrooms, including one in the loft with a separate hot water heater. While the property can accommodate up to twenty-two guests by utilizing all available sleeping spaces, larger groups may experience limited space and reduced comfort.
  -Regarding hot water, we have not received any prior concerns about its availability, even with large groups. While it’s uncommon for any home to accommodate twenty-two people showering simultaneously, there have been no complaints about hot water at this property before or since.
  -For our guests’ convenience, we provide four rolls of toilet paper per bathroom and ample towels to accommodate everyone. Additionally, a washer and dryer are available on-site for your use if needed.
  We strive to provide an exceptional experience for all guests, as reflected in the consistent positive feedback we receive.

• Unexpected Issues

  3/5

  We were very hopeful for this trip. Photos showed a very spacious house, even for our bigger group. Great location, quick drive to the beach. That all was proven true. However, a few things that bothered the group: I reached out prior to check in to make sure there were enough towels and toilet paper given the size of our group and was told to bring extra of both just incase. Then I asked about propane for the grill and was told it “might be full” and if not we were directed to go get a refill ourselves at the local market. Maybe I’m wrong, but my understanding of being a host is to make things as easy as possible for the guests, not make them bring extra of what should be house amenities and then telling us to pay out of pocket for the house grill. The final incident happened as we were cleaning before checking out. We found a lot of mouse poop under one of the couches. Very disturbing, especially since we had young children with us. Extremely unacceptable and just flat out disgusting! If ever back in the area, we will not be pursuing a second stay at this house.

  *This review was originally posted on Vrbo