Luxe Waterfront Home w/ Private Lake Access!

Reviews

• Family Vacation

  5/5

  Excellent place, enjoyed the house, the lake and the stay.

  *This review was originally posted on Vrbo

• Nice getaway

  5/5

  This home was just perfect for us. We enjoyed the inside and outside. Quick walk to the lake, sand for the kids. Peaceful and serene. Just great.

  *This review was originally posted on Vrbo

• Great family vacation home!

  5/5

  We loved our stay at this beautiful home! It suited our needs perfectly. There's plenty of seating on the outdoor deck. The views are very serene, and all rooms are clean and spacious. We will definitely try to book again in the future!

  *This review was originally posted on Vrbo

• 2nd family vacation

  5/5

  Our 1st family vacation was here last year. We loved it so much, we came back. Hopefully next year will be the 3rd annual. It’s a beautiful property with all the amenities.

  *This review was originally posted on Vrbo

• Less than stellar

  3/5

  I’ve waited awhile to leave this review and while the communication with the property manager was adequate and responsive -a few things occurred during this trip that left me with a less than positive experience especially for the price of this home.

  When we arrived, it was clear this home was beautifully constructed and has quality furniture but it was not properly cleaned. The house was also not supplied with common house supplies such as toilet paper, soap, garbage bags, dishwasher pods. The property manager was prompt and reimbursed us for the inconvenience but we still had to make a trip into town.

  We cleaned as best we could on our way out (there was no broom and majority hardwood floors) and followed all check out processes instructed.

  Following the stay, we were asked if we had brought a dog into the home, which we had not, but felt uncomfortable as it felt like accusation for something that was not allowed and that we had not done. I understand the property manager is likely trying to get to the bottom of what is likely the need for a change in cleaning vendors but the whole weekend just had an air of frustration as we found another thing that was missing or having to ration grocery bags to use as garbage bags because we didn’t realize those were missing til after our trip into town.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Alycia, we want our guests to rest easy when they stay with us, and we apologize if you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - As is standard in the vacation rental industry, the homeowner provides a starter amount of toiletries and other essential supplies for our guests. Your reservation only had one guest listed so we originally provided supplies for one guest.
  - Generic products may be offered at times to accommodate all guest comfort and preferences. We apologize if the products provided did not fit your needs.
  - We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had contacted the Guest Contact during your stay if there were any issues you needed addressing.
  - We would have done everything we could to resolve your issues immediately so that you could enjoy the home. Also, the broom and vacuum are located in the laundry room for our guests to use.
  - The listing does state that there is not a hot tub available, but we are sorry if this caught you off guard. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs.
  - Thank you for sharing your review. Your feedback assists us in understanding our guests' perspectives and improving wherever possible.