Charming Thompsonville Home w/ On-Site River!

Reviews

• 5/5

• Never Again

  1/5

  The property itself was in good condition BUT: I emailed Evolve property contact before visit and never heard back. If you have little kids there are no railings on the wrap around porch and no door on the basement access to kitchen-accidents waiting to happen. The biggest issue was the outside surveillance which was NOT disclosed on property profile which violated VRBO's policy: "Location and coverage of devices must be disclosed on the property description page for. It's not enough to include a photo of the device". Property sleeps 6 and 2 dogs. It was the two of us retirees and our dog. A brother his wife and friend dropped by for a couple days to cheer on my husband for an Iron Man race and the property owner called and texted us that "she wasn't running a hotel". We never had more than 5 people on property at any time. Brother stayed in RV in driveway - which was ok per property profile so I have no idea what her problem was? She mentioned she barely makes $100 per day on property and talked about electricity and water consumption- she needs to find a different income stream I think. We are in our 70's and don't need to be harassed by a property owner. I've saved the texts and emails for future reference. We made sure to take photos of the property after we moved out as a precaution and we never felt the need to do that before. It's a shame because the Frankfort MI area is beautiful, but we won't be back

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your feedback. I’m sorry to hear that your experience was not as you had hoped. I would like to address the concerns you raised:
  
  I reached out to my local contact regarding the email you mentioned, and I understand your frustration. It seems there may have been some miscommunication. We’ve confirmed that the pre-stay email, which included detailed check-in instructions and guest contact information, was sent prior to your arrival. For a quicker response, it’s always best to reach out to the Guest Contact directly via phone or text.
  
  The porch and basement access meet current safety codes, but I appreciate your input and will consider how we might make these areas feel safer for families with small children.
  
  Regarding the Ring camera, it is positioned above the garage door facing the driveway for security purposes. I was not aware that this detail was missing from the property listing, and I apologize for any inconvenience this caused. I will promptly update the listing to ensure it includes this information and guests aren't caught off guard.
  
  As for the RV, the listing initially allowed parking for RVs but not for plugging them into the property. This rule has since been updated for clarity. The property is intended for a set number of occupants, and exceeding this without prior discussion can lead to misunderstandings, especially regarding utility usage.
  
  I regret that your stay did not meet your expectations, and your feedback helps us improve the guest experience. I hope you enjoyed the beauty of the Frankfort, MI area during your visit.

• BETSIE RIVER

  5/5

  HAVE STAYED HERE IN THE PAST AND THIS HOME NEVER DISSAPPOINTS. BEAUTIFULLY FURNISHED AND PERFECT ACCESS TO THE RIVER FOR FISHING. HOPE TO STAY HERE AGAIN!

  Manager's Response:

  From the owner: "I am happy you enjoyed my "up north" home and being a return guest! Hope you visit again soon."

• Quiet Retreat

  5/5

  Beautiful clean quiet getaway that had everything we needed to relax for a long weekend.

  *This review was originally posted on Vrbo

• Amazing home!!

  5/5

  We had such an amazing time at this property! If you are looking to get away and enjoy much needed quiet this is the perfect place! We ended up not bringing our dogs with us but it would have been great for them as well! We would stay here again!

  *This review was originally posted on Vrbo