Walk to Lake Superior: Ontonagon Home w/ Fire Pit!

Reviews

• Great, clean house!

  5/5

  House was exactly what we expected. And extremely clean. Couldn't have asked for more!

  *This review was originally posted on Vrbo

• Snowmobile trip

  5/5

  Great place to stay no issues. Everything worked as it should. The only issue is parking is extremely tight of your brain a trailer. It was very difficult to park our 28 foot snowmobile trailer. The rear area for parking does not allow for swing as it is off a very tight alley. I would definitely use this house again!

  *This review was originally posted on Vrbo

• Great house to stay, poor service during winter weather

  2/5

  This is a great house to stay at! We have stayed here several times and love the house in every way. We did not love NOT having shoveling and plowing services done during 4 days of a winter weather storm weather blizzard. We called EVOLVE and spoke in detail about our situation as well as contacting the owner of this property (off site) on the first day the snow started falling. The owner didn't get back to us until the morning we were to check out when we were shoveling to get out. EVOLVE spoke with concern to help us get snow removal done so we could get in and out of the property. EVOLVE said they would call the owner, call me back AND email me with results. I never heard back from EVOLVE. The owner blamed it on the guest services person and EVOLVE. We had to shovel the driveway and entrance into and out of the house for 3 days. This included getting plowed in at the apron of the driveway after the street plows went by. Snow fell for 3 days in an area where Lake Superior effect storms play seriously upon transportation. We were very disappointed with the owner and EVOLVE. This could have been handled very differently had anyone acted with concern for their simple responsibilities as renters.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Pamela, thank you for your feedback and for staying with us again—we’re glad you love the house!
  
  - We understand that winter weather can create challenges, and we regret that snow removal did not meet your expectations during this stay.
  - Our property manager monitored conditions and confirmed that the driveway was plowed initially, but with continuous snowfall, additional clearing may have been needed.
  - We always strive to address guest concerns as quickly as possible, though in extreme weather, response times can be impacted. We encourage guests to reach out sooner if conditions become difficult so we can take appropriate action.
  - Regarding supplies, the home was fully stocked with essentials, but we understand that locating them may not have been clear, and we’ll work on improving communication for future guests.
  
  We appreciate your continued stays with us and your feedback as we work to improve our processes.

• Snowmobile UP trip

  5/5

  Great location, great house

  *This review was originally posted on Vrbo

• Beautiful and Clean

  5/5

  A very large house that looks small on the outside. Plenty of space and all the amenities walking distance to Lake Superior and town. One king, two full-sized, and a single bed and playpen. Attached bathroom downstairs is with the full-sized bed. Owner was welcoming and communicated well. Kitchen had everything we needed. Highly recommend.

  *This review was originally posted on Vrbo