Serene & Updated Escape: 1 Mi to Heritage Landing

Reviews

• 5/5

  We had a great stay at the Serene & Updated Escape. The home was exactly as pictured and was clean, comfortable, and well kept. The space had everything we needed and we'd happily come back.

  *This review was originally posted on Vrbo

• Nice layout but it was terrible

  1/5

  The fact the place had mice for one then they were gettin in the bed jumpin out of trash can. Lil things were broken i had to remove my children from the home. The check was terrible i arrived at the place no one had sint code to door yet still had to wait 20 more minutes i had been planning this trip forever just for it to turn out in the hood.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kiesha, the right vacation home is everything, and we’re sorry if your stay didn’t meet expectations. We followed up with the homeowner after reading your review, and they wanted to share the following:
  - We live on-site and have never experienced issues with mice, and no concerns about this were mentioned to us during your stay.
  - Our check-in information, including the entry code, was sent prior to arrival, and we’re sorry if there was any delay in accessing the home.
  - We maintain occupancy limits, quiet hours, and amenity details in our house rules to help ensure a safe and enjoyable experience for all guests.
  - We promptly address any concerns brought to our attention and appreciate open communication during a guest’s stay so we can resolve issues right away.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Friends trip for a little R&R

  5/5

  Everything about this booking is perfect. Admittedly, I was a little weary about the location/neighborhood but it was quiet as any other area could be and we never had any issues with any noise complaints or anything. It's reasonably priced, newly updated, and as comfy as a rental could be! We would absolutely stay here again!The bathrooms were neat and clean, offering many different additional items such as spare tooth brush, shaving kits, cotton balls/swabs & floss. The towel warmer is incredible.Offered was additional supplies if a wanted to do our laundry on location. They provided a few complimentary snacks and waters. Even had a 6 foot water fall that proved to be really calming.The aesthetics of this stay was incredible.

  *This review was originally posted on Vrbo