Spacious Mears House -Steps From Lake Michigan!

Reviews

• Could be so great!

  2/5

  We have stayed at this property consistently since 2019. First the good things: the location is wonderful. Its just a short walk to Lake Michigan or you can kayak down the stream to a public beach. The home is spacious and has room for plenty of guests. Sadly, it has been falling into disrepair. Every year we arrive to find the same things broken and new things falling apart. This year, the grass was knee-high and looked like it hadn't been mowed all season. There was poison ivy in many places, but especially thick on the edges of the property. Last year, our adults gave up using the hot tub because it is consistently green and slimy. This year was no exception, except now the hot tub cover is completely broken and falling apart. There are two refrigerators at this property, which is crucial for larger groups like ours. However, only one of them worked this year. When we called to ask about getting it repaired, the person who answered the property manager number told us she was “just the housekeeper.” It seems like she may have requested the repair, but the property owner doesn't care to keep the place up. During a particularly heavy rain, water came pouring in through the ceiling onto one of the beds. The list could go on, but you get the point. It's sad because it could be such a great property. We have many wonderful memories here, but we will be looking elsewhere next year.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Caitlin, We want to thank you for your continued support over the years we were sorry to hear this trip was not satisfactory. We were happy that you have enjoyed our home and the location is a good fit for you. We do respond to repair requests in a timely manner as they get reported to us. We were at the property recently and spent most of the week there, we'd like to clarify some of your points.
  - Regarding the grass, it is at a normal level, we are in a forest setting with lots of pine trees and needles on the ground so the amount of grass is quite limited. Because of the location, we do have poison ivy on the property.
  - The hot tub cover is on backorder, we ordered it about 30 days ago. The manufacturer advised it would take 30-45 days for delivery. The temporary cover was placed by the hot tub maintenance company last week and the one is arriving shortly. The hot tub is cleaned and serviced every week, by a local service company. We provide the number to renters in the welcome book in case there are any issues. Sometimes renters remove the floater with bromide capsules and it causes the water to go green. The floater must stay in the hot tub at all times.
  - Regarding the refrigerator, we are not required to provide a second refrigerator, it's done as goodwill. It worked perfectly fine for me and my family when we arrived after you left. I don't know what their problem was perhaps too much food to the point the doors would not close. Maybe it needed a little defrost action to start operating normally. It was working OK before and after your booking.
  - The roof leak was reported, this was the first we've heard about this. No one else had any issues before. It appears that the sealant around the bathroom exhaust pipe was a little cracked. I called the roofing company and it was fixed this week at their first available appointment. The roofers came out right away to assess the situation but did not do the repairs while the tenants were there, because there was no more rain.
  We look forward to this property hosting many satisfied guests. We will continue to strive for the 5-star experiences we know we can deliver."

• Silver lake

  4/5

  It’s great for are large group , but could use some up keep , the deck is need of some refreshing along with the hot tub

  *This review was originally posted on Vrbo

• Loved it!

  5/5

  We had a great time. The location is great. A few small things that were helpful to know from other reviews - bring a bit of extra toilet paper and paper towels if you have a large group. They could use a few more better chair options in the living room. There are lots of chairs for outdoor sitting. We loved it!

  *This review was originally posted on Vrbo

• Family vacation

  4/5

  The overall stay was great! Nothing fancy, just a sensible house to stay at with a large group of people. Clean and comfortable! Great space for 14 people.

  *This review was originally posted on Vrbo

• Great House—Great Time

  5/5

  We enjoyed the house and had a great time. It is very spacious. Love the deck. Short walk to the beach. Nice big, well equipped kitchen. Good time was had by all. Would like to return next summer.