Boat Dock & Lake Access: Farwell Home w/ Balcony!

Reviews

• 4/5

  Manager's Response:

  From the owner: "Thanks for taking the time to rate your stay! Hope to see you again!"

• Memorable Farwell Stay

  4/5

  My family and I stayed at the Lodge on Lake 13 in Farwell over Labor Day weekend. The location was perfect for my wife, as she attended the Amish Quilt auction. The porch and dock were the main hangout spot for our kids, who were focused on fishing (we even caught a Northern Pike!). Unfortunately, a storm prior to our arrival caused a power outage. Two rooms upstairs and part of the kitchen were without power on our first night, but the crew had it fixed by noon the next day. However, the fix cut power to the washing machine, and I had to buy a 25ft extension cord to restore its use. It’s unclear if this issue was due to the storm or faulty electrical wiring.

  The overall cleanliness of the house was below average. The property is pet-friendly (we did not bring pets) which meant noticeable carpet stains and a urine odor, especially in the evenings when the humidity increased. Additionally, we brought meat to grill, but my mother had to spend 15-20 minutes cleaning the outdoor grill before we could use it.

  Overall, while the location and outdoor amenities were great for our family, the power issues and cleanliness left room for improvement.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for bringing the issues you had noticed to our attention, and since your stay has been addressed. Which has included new property management as well as cleaning staff! Hope you'll visit us again soon!"

• Farwell

  4/5

  Property was nice. House does have an odor.

  *This review was originally posted on Vrbo

• The lodge on lake 13

  3/5

  Stayed here for three nights with 10 people going to a concert at soaring eagle in mount pleasant. We were able to catch a cab to venue from here. Which was nice. The place is a good size and had a nice deck out front on the water. Unfortunately the house has a strong odour of cat urine upon entering. All ten guests had the same complaint. The representative of the property was contacted immediately and seemed surprised by this. Then stated it must be coming from outside. It definitely was not. Then was asked if I was aware the property was pet friendly. I was aware and have no problems with pets but was not expecting the scent of urine which I think is fair. The odour was worse upstairs. And there were stains on the carpets. Fortunately we were able to open the windows and get some air in. Upon return I contacted the representative again to discuss. Was advised that they cleaned the home and never noticed an odour. Which seems impossible to me and the others who stayed. Very disappointed as I feel I was not heard and all I received was denial of the issue. Upon further investigation I have seen other reviews left with the same issue. So definitely not just us. Overall nice home but would recommend getting rid of the carpets and a thorough clean.

  Manager's Response:

  Owner’s Response: “Hi Lindsay, we take such claims with the utmost seriousness and would like to address the concerns you raised in your review. Ensuring that our guests arrive at a vacation home that is impeccably prepared is our top priority. To that end, we employ a professional cleaning crew that thoroughly cleans and sanitizes the property between stays. Prior to each guest's arrival, our team conducts a detailed walk-through of the home, and we are confident that it met our rigorous cleanliness standards at the time of your check-in. Given the home's rural lakeside location, surrounded by a forested area, it's possible that environmental factors contributed to your experience. However, we would like to emphasize that our most recent guests have reported no issues. While we regret that the property did not meet your expectations, we remain committed to maintaining the highest standards for our guests and are confident that future visitors will have an exceptional experience.”

• Overall a good stay with some minor issues.

  4/5

  Overall, this rental property was a good stay for us. For the most part, it is just as the listing shows. Upon checking into the home I did think it could’ve been cleaned better as I did do some cleaning myself immediately upon checking in. We did have to contact the property manager right away because we were left with very little paper towels and toilet paper that were supposed to be provided and there was also no air mattresses as stated in the description. (We were also left with very few kitchen garbage bags but unfortunately, we did not discover this until later in our stay) The property manager came the next day to drop off the missing supplies and to fix the fireplace that did not work. There is less parking that was stated also due to a pontoon boat and a tent type carport being on the property. There is no technical driveway so you do park in the grass which may not be good depending on the weather you get. Overall, the bedrooms were large and very accommodating with the extra TVs for children. Keep in mind the two king bedrooms upstairs have a skylight directly over the bed, so you will wake up to sunlight in your eyes if that is an issue for you. Also, the roll up shades in these bedrooms are see-through, so be sure to keep that in mind so you don’t give the neighbors a show at night. Our trip was during the winter so we could not utilize the lake but we were able to use the fireplace on the deck which was a nice feature.

  *This review was originally posted on Vrbo

  Manager's Response:

  We're truly sorry to hear that the cleanliness of our property didn't meet your expectations, as we aim for the highest standards of cleanliness. If you could kindly specify which areas were not up to par, it would greatly help us ensure our property is impeccably prepared for future visits. This information will greatly help us ensure our property is impeccably prepared for your future visits or those of other guests. Thank you for bringing this to our attention.