Large Family Home: 5 Mi to Dtwn Hagerstown!

Reviews

• Great house great location

  5/5

  Great location for visiting area historical sites. House was verify well stocked and clean. Did not get to enjoy the exterior due to the many days of Elaine. Beds were very comfortable. Everything you would need is there with the exception of a toaster in the kitchen Would recommend and would stay again if visiting the area.

  *This review was originally posted on Vrbo

• Space for Days and Comfy Atmosphere

  5/5

  Needed a comfortable, safe place to stay and this property didn’t disappoint. Felt like home and didn’t want to leave. Thank you (to the owner) for opening their home and making it such a great place to be… 5 Stars!!!

  *This review was originally posted on Vrbo

• 5/5

• We had high hopes…

  1/5

  Home is very cluttered, not stocked as advertised, and very dirty. We were met with failed empathy by the landlord/company responsible for the rental. We were trapped to stay in the home for the first few days, and after we reported the issues and made other accommodations, the company blamed us for not reporting the issue sooner and allowing things to be rectified. For certain, the length of time to make this home appropriate would have exceeded the length or our stay. As frequent travelers and users of various services, this is the first time we ran into such unimaginable circumstances. Rent at your own risk. We would NOT recommend.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Randy and Robin, we take guest feedback seriously and shared your comments with the homeowner, who wanted to clarify the following:
  – We wish you'd reached out with any concerns at the start of your stay so we could've had the chance to help. The home is intentionally decorated as shown in the listing photos and isn't cluttered, though preferences can vary. As for stocking, we provide all the essentials we've included on our listing. We encourage guests to fully review these details before booking.
  – Since cleanliness concerns were raised at the end of your week-long stay, it was difficult to look into them in real-time, particularly after the space had been used for many days. We're confident the home was thoroughly cleaned by our dedicated team before your arrival, and we were surprised to hear otherwise after receiving your kind message thanking us for sharing the home.
  The homeowner and their team work hard to provide the best possible experience, and we look forward to this property hosting many more satisfied guests.

• Suggestions to Improve Property

  5/5

  Please add a toaster and some wine glasses! Would benefit from more bath towels (used a beach towel for one guest) and a bedside table/lamp in the king bedroom and single bedroom (had to turn off overhead light by door and then make way in the dark to the bed). Property met our needs, and the kitchen was well-stocked (except for no toaster!).

  *This review was originally posted on Vrbo