19 Mi to Baltimore: Townhome in Maryland City

Reviews

• Nice location, looks pretty, but several issues

  3/5

  Enjoyed the location. Property is nice, but with a few issues. I wouldn't stay here again.The guest contact responded quickly to our early check in request. She told me to contact her with any concerns. After checking in, we could not get ceiling fans to work - so I sent her a text. She never responded. I contacted her after we left because I’d forgotten some clothing. Again - she never responded. My son lives nearby and could have picked up my clothes for me - but now I guess I get to buy replacements.There are 3 floors (I feel like the listing makes this confusing). Bedroom and bathroom on the first floor (listing calls lower level), the main living area on the 2nd floor (listing calls 1st floor); and 3 bedrooms/2 bathrooms/laundry/linen on the 3rd floor (listing calls the 2nd floor). The VRBO listing says the laundry is on the 1st floor, but it's actually on the 3rd. It says there are 4 queen beds - but only the main bedroom on the 3rd floor is queen size. The other 3 are full size. The listing mentions air fryer, starter coffee, trash bags, paper towels, and complimentary toiletries - but we did not have any of those items. The kitchen is lacking a lot of basics - spatulas, mixing bowls, baking sheets, and pans big enough for more than 1 person. We had to buy TP (there were 2 half rolls left for 4 bathrooms), dishwashing liquid, trash bags, etc. The towels were almost all thin and shedding lint. Too many disappointing issues for a place that costs so much.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brianne, the right vacation home is everything, and we're disappointed if this wasn't the one for you. This is a new vacation rental owner, and we followed up with them after reading your feedback—they wanted to share the following:
  - The ceiling fans work by pulling the chain or using a wall switch—new remotes were already on order during your stay to make things easier moving forward
  - We understood from your message that the forgotten clothing could be disposed of, but we’re sorry for any confusion around that and the missed opportunity to coordinate with your son
  - The beds are all queen size and were purchased as such—we’ve double-checked with our team and the original receipts
  - Since your stay, we’ve taken care of restocking kitchen essentials and replacing thinner towels. We’ve also updated the listing to reflect the removal of the air fryer and ensured that all advertised amenities are in place before guests arrive
  Thanks for taking the time to leave your review.