Sun-Dappled Retreat - Walk to Wickaboag Lake!

Reviews

• Perfect family time

  5/5

  The home was beautiful and convenient to the venue for our family wedding. Everything was clean and tidy. Very spacious all instructions were clear would definitely recommend to friends and family

• Lovely Stay

  5/5

  We had a wonderful stay at this beautiful home. It was perfect for our family. All of the appointments were delightful, and the house was very clean. A very beautiful place and I wouldn't hesitate staying there again.

• 3/5

  Our stay was amazing for the first four days. We stayed Wednesday through Sunday. On Saturday a car drove up and opened the garage door and then close it and took off and it scared us tremendously. I texted the property owner about it and she called me and said it was just her and she thought that we were checking out on Saturday when my reservation clearly said we weren’t checking out until Sunday. It really shook us. It was a very scary moment. We decided to leave then because we no longer felt safe there we didn’t know who else had the code to the garage door And we didn’t feel safe and I told the property owner Phyllis that I wanted a refund for Sunday since we had to check out Saturday because we didn’t feel safe. Up until then the house was very nice very comfortable very clean, but the events of Saturday soured our vacation and made us very apprehensive about booking through VRBO. I would like a refund for the last day on Sunday since we checked out Saturday afternoon and did not get to spend our last night and day there. I don’t think it’s fair that I should have to pay for that considering it was not my fault that the property owner did not have her instructions correct even though my reservations never said anything but Wednesday to Sunday so I am not sure where she got the idea that we were checking out on Saturday. It was unprofessional for the owner, not to have her dates correct and we do not appreciate that. And I will be expecting a refund for the day we lost.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: Hi Cindy,
  
  Thank you for your feedback. We’re glad to hear that you enjoyed the house and the location during your stay.
  
  We sincerely apologize for the misunderstanding on the final day. Opening the garage door was an honest mistake and an isolated oversight. Once we realized you were still present, we immediately closed it to respect your privacy.
  
  We’ve processed your refund as requested, and we appreciate your understanding that, while we strive to provide a seamless experience, occasional human error can occur. We’re committed to maintaining a high standard for our guests, and we’re confident this property will continue to provide a positive experience for many future visitors.
  
  Warm regards,
  Thank you, Phyllis

• Wedding Weekend

  5/5

  Our daughter’s wedding was at Salem Cross Inn. We couldn't have picked a better location for family to gather before and after our celebration!Clean, quiet and a beautiful relaxing setting on the lake.

  *This review was originally posted on Vrbo

• 5/5