Lakefront Berkshires Retreat w/ Deck, Dock & Boat!

Reviews

• No Review

  1/5

  I don’t want to publish review, but I really think the owners should let people know that two of thee bedrooms are in the basement and one has no windows. Also a big issue is the firing range next door. Gunshots every day and a poor dead bird on deck. Afraid to go outside!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Margaret, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The house indeed has four bedrooms and two of them are located on a separate, raised, and fully-finished lower level. We understand that preferences vary, and we want to clarify that each of these bedrooms does have a window. However, we acknowledge that the view from one of the lower-level bedrooms is not as scenic as the others, looking at a storage area rather than the lake.
  - Regarding the firing range near the property, we want to assure you that it is a well-managed fish and game club with responsible members, including local police officers and firemen. They operate within legal and safe parameters, with firing allowed only during specific hours. The range has recently undergone improvements to enhance safety, and it is designed to point away from the house. We've been renting in this location for 27 years, and you are only the second one to mention this matter. The occasional sounds of firearms are not constant, and there is no danger outside the club property.
  - We regret any discomfort you experienced during your stay. Had you contacted us during your week-long visit, we could have provided assistance or addressed your concerns promptly. Our caretaker/cleaner and our contact information were available for any issues that may have arisen.
  - Our property is a rustic retreat in the woods on a lake, and while it may not offer the urban luxury experience, most guests appreciate the natural surroundings, the lake, fishing, swimming, and wildlife.
  We genuinely hope you were able to enjoy some aspects of your stay, and we appreciate your feedback, as it helps us to improve.

• Wondrful family get away

  5/5

  This house was the perfect get away house for out family! The place was clean and the kitchen well stocked! We had wonderful large family dinners and enjoyed heading into town for meals and fun too. We had the best hikes with are wonderful dog that we got to include, it was a very special week. Great location and the most peaceful and amazing views from the deck and the dock. Would stay here again for sure! Thank you for sharing your home.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

• Do not go here

  1/5

  If you really and I mean really like a get-away spot that has a musty smell, mold, cobwebs and a roof that leaks then this is the place for you. The pictures do not accurately reflect the home or the lake. The home is dark, the bath tubs are filthy. The place was booked for 6 adults and we were provided towels for four. There were no kitchen towels. The path to the dock appears to be dangerous and the dock is not sturdy. The lake is over grown and stagnant.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

• Dirty and unsafe

  2/5

  The house was very dirty and unsafe. The electrical outlets are over taxed. The back screen door doesn’t close all the way so the bugs get in. There is a hole in the front screen door as well so it was hard to ventilate the house. The house smells damp and is covered up with air fresheners. The wall behind the fireplace leaks when it rains and so does the bathroom wall. They said it was small drips, but this was puddles. The glasses were dirty and had to be washed. Cobwebs everywhere. Outdoor table and chairs were dirty and rusty with holes in the metal trim. I can’t even get into the condition of the dock and steps leading down to it. . Life preservers we’re all moldy so we didn’t want to use them. We are pretty easy going and I thought the past renters were over exaggerating, but unfortunately they were not. We didn’t bother calling the housekeeper back because we didn’t want to lose a day of our vacation for someone to properly clean the house. I understand construction type work takes time to schedule, but cleaning the house should be very straight forward especially since there have been so many complaints about it being dirty. The only positive things I can say is that the location is great and there was plenty of sundries if you forgot something.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mark, we passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience. Thank you for sharing your thoughts on the location! As we value guest satisfaction, we're sorry to hear your stay fell short of your expectations.
  - Communication is important to us and we made sure to provide you with our usual information before your arrival. Throughout your 5-day stay, we didn't have the pleasure of hearing from you in any way. Although we're available via email, text, or phone around the clock, we didn't receive any contact from you. Our wonderful and attentive Guest Contact always leaves her contact information and she hasn't received any communication from you either. If you had let us know about any concerns or issues, we would have jumped into action immediately to address them as our Guest Contact lives just 5 minutes away.
  - Guests can rest assured that our roof doesn't leak, but on windy, rainy days, some rain might enter through the chimney and land on the sturdy 6x6-foot platform where the woodstove sits, which is raised a foot above the floor. These few drops of water are harmless and could have been easily wiped up with a paper towel or cleaned by Chrissy, our caretaker if they had been notified.
  - The kitchen faucet is leak-free under normal use. It's a single-handle faucet, and to completely stop the flow, you should pull it down firmly. If you turn it to the right or left, there may be a minor drip.
  - It's important to us that guests have all the necessities for their stay. If light bulbs happen to burn out, we have plenty of spares in the kitchen cabinet, just like many other supplies. If guests find themselves unable or unwilling to change a light bulb, Chrissy would be more than happy to assist with the task.
  - The house receives professional cleaning before every guest's arrival, and Chrissy diligently addresses any cobwebs. Due to the home being located in a wooded area, cobwebs outside are quite typical, and even after cleaning, they can reappear indoors relatively quickly.
  - We're excited to share that we've upgraded the deck with a brand-new table to replace the older one.
  - For guest use, we offer up to 8 life preservers. We take great care of our amenities and if there were any that needed to be addressed, reaching out to us would have given us the opportunity to assist you.
  - This summer, we've hosted a continuous stream of guests, and we've also enjoyed the property ourselves. We're pleased to share that we've received positive reviews and comments from everyone, and no one has raised any concerns or complaints regarding any odors.
  - In regards to the sliding door, that issue can easily be fixed. We will ensure to inspect it and make any repairs if necessary.
  We've been at this for 45 years, putting in our utmost effort to create a wonderful experience, and we're committed to continuing our hard work. We do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.

• So peaceful

  5/5

  We had a wonderful stay. The property is simply gorgeous. The home was beyond comfortable and well stocked with a few sweet welcoming touches. Access instructions came through clearly and early. Would definitely book again!