Dreamy Dennis Retreat: 4 Mi to Mayflower Beach!

Reviews

• Our stay

  4/5

  Loved the house and location! The bathrooms could use an update but everything else was nicely updated. The only issue I had was with the guest contact Jeneen. She was less than helpful answering my questions prior to our stay and was rude when responding to my emails. I did get in touch with a rep from evolve and the homeowner and they were great and able to help answer all of my questions. I gave cleanliness 3 stars because I have an 11 month old who is crawling and he picked up a ton of hair and dirt from the floor within the first hour we were there. I ended up having to mop and sweep the floor the first night. Other than that the neighborhood and property were really nice and we enjoyed our stay!

  *This review was originally posted on Vrbo

• Our stay

  4/5

  Loved the house and location! The bathrooms could use an update but everything else was nicely updated. The only issue I had was with the guest contact Jeneen. She was less than helpful answering my questions prior to our stay and was rude when responding to my emails. I did get in touch with a rep from evolve (Peter) and the homeowner and they were great and able to help answer all of my questions. I gave cleanliness 3 stars because I have an 11 month old who is crawling and he picked up a ton of hair and dirt from the floor within the first hour we were there. I ended up having to mop and sweep the floor the first night. Other than that the neighborhood and property were really nice and we enjoyed our stay!

• Comfortable house in central Dennis with short drive to both North and South Beaches

  4/5

  This property is managed by Evolve. I reached out to them prior to renting regarding previous reviews that were not always favorable. They were responsive and assured me things would be in order, which they were. The house is located in a central part of Dennis not far from Police/Town Hall on 134. We have always rented within walking distance to beaches (Mayflower or West Dennis) and I was a little worried how it would be to drive. It was really ok. A very quick drive to either side. The house is located in a cute neighborhood and is very comfortable with a back porch, patio w gas grill, table and fire pit. Our Adult kids came and there was plenty of room to spread out. The house was clean and the towels and sheets provided were fine. (They did match and the beds were nicely made on arrival.)Overall the house worked out great for us! I'd like to mention that the property manager for evolve Janeen was excellent. The only problem we had was on arrival the trash was overflowing and out front in the driveway. I was worried that the neighbors were not going to be happy either because it was quite unattractive and smelly….And there was only that one trash barrel available. Janeen called the company to come get it and when I let her know that they never came….she came herself to take it. I'm sure that's not what she's supposed to have to do! Janeen was awesome and is a a credit to that evolve team! A suggestion: I would suggest that the homeowners contract to have the trash picked up x2 per week in the summer like most other rentals we have had so Janeen isn't stuck dealing w that! Thank you Janeen!

  *This review was originally posted on Vrbo

• Not what we expected

  2/5

  No propane for grillA mouse running around the houseBaby ants in the sun room2 bath towels dropped of on SundayBathrooms not updatedGarage door would not stay shut

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kim, Thanks for letting us know about your stay. After going over your feedback, the homeowner wanted to address the items that you mention: "We are very sorry your experience was not what you expected. -We fill the propane grill at the beginning of the summer and renters are supposed to keep filling it for the next guest. I'm sorry the person before you did not fill it. -Baby ants in the sunroom are normally due to someone leaving the screen door open in the sunroom. This is the first we are hearing of pests, we will look into it. -I will speak with the cleaning/concierge company about why the towels were not there on time. -I checked the garage door to ensure it does in fact work properly. -The bathrooms work and will be updated once a contractor is available. -You and your family were there for two weeks and neither my concierge company nor myself were made aware of any of these issues while you were staying there. Since you left, we have had 5 other renters who did not have the experience you did. In the future, please make us aware of your issues during your stay, not after your stay as we would've gladly done everything we could to make your stay more enjoyable. Minus updating the bathrooms, all these issues could have been taken care of during your stay!"

• Not the best housekeeping

  3/5

  Nice house and neighborhood. Not clean. Kitchen sink and stove dirty, Piles of dust and empty water bottle under one bed, mismatched sheets in random closets, not enough bedspreads for all the beds and only 1 blanket in the house. Some of the towels in closet were stained with black markings. No bathmats or rugs. Photos deceiving as one bedroom showed a double bed but had been changed to a bunk when we arrived. Hot water was iffy. Usually only tepid for showers. Fridge water and ice not working.

  *This review was originally posted on Vrbo