Charming Louisiana Home - 21 Mi to LSU!

Reviews

• Not Happy

  1/5

  Temps were in the 30's. House had no source of heat. Trash can was overflowing with no pickup for 3 days. Open foodstuffs in ref/freezer and pantry Manager had trash removed next day. Not enough supplies for 5, trash bags, toilet paper, and not enough towels and wash clothes, had to do laundry every other day.

  *This review was originally posted on Vrbo

  Manager's Response:

  Diana, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  
  Owner's response: "Diana, we try and provide a 5-star experience for all our guests, we're sorry that we were unable to meet your expectations.
  - We are located in the extreme south and most of the homes here do not have heaters because they are not needed. If you had closed the windows at night that would have helped to keep the home warmer.
  - The trash is picked up every Wednesday, most of our guests book through the weekend, and don't need to worry about this but on occasion, we have guests here during the week and we ask that the trash be taken to the curb. We do have those who are willing to help and then we have those that are not. However, we did get the trash to the curb and it got taken care of.
  - We have items that are left behind from guests and if the packages are sealed and never opened we do not waste food and leave them in case someone else wants to use them. You did remove a lot of those items and threw away a lot of unopened items. We're sorry for the inconvenience.
  - We provide our guests with the basics of all of the items you mentioned if you needed more you could have let us know.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for."

• Enjoyable stay

  5/5

  We were a family traveling from Georgia and my mom picked Louisiana as a place to visit for her birthday with immediate family members. We found this beautiful home as our place to stay. The guest host was very easy to communicate with and always responsive. Everything was exactly as it was pictured and we felt at home. The neighborhood was very peaceful and quiet. If I ever come back to Denham Springs. I would most definitely book this house again. Thank you all so much. We really enjoyed our stay

  *This review was originally posted on Vrbo

• Exceptional home

  5/5

  Hi. We really enjoyed our stay. The home was everything and more. It made us feel as if it was our own home. If I choose to come back to Denham Springs, I would most definitely book this home again.