Cozy Abode ~ 3 Mi to Indiana Dunes Nat'l Park

Reviews

• 5/5

• 3/5

  The host communicated well with the booking process, questions prior to our stay, and was responsive to communication regarding concerns during our stay. The space overall was clean and as described. It was very upsetting to find a dead mouse and dead bugs (appeared to be cockroaches) on a sticky trap in the middle of the basement family room. We later noticed a sticky trap filled with bugs (again appeared to be roaches). I contacted the host and she was very kind, apologetic and horrified at what we had found. She asked how they could make it right and we thought it would be fair to have the cleaning fee refunded and one night’s stay. The cleaning fee was refunded but we were disappointed to not have one night’s stay refunded. Due to the bug situation we did not fully utilize the basement for sleeping and recreation because many family members were uncomfortable in that space due to the dead mouse and especially the roaches. We would have felt more comfortable with a response from the host that indicated that the problem with the bugs/roaches was going to be remediated, so that others would not encounter this same situation.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for your review. Our cleanliness is essential to us, and our precautionary winter sticky traps should have been removed before your arrival. The traps collect beetles and other critters that could enter this old house during the winter - luckily, no roaches! In addition to the emergency response, cleaning, and disinfecting you witnessed, we have addressed the issue with our cleaning team and will ensure a better experience for future guests."

• 5/5

  This is a great house for families. The game area down stairs was perfect (a toilet would be even better). Check in info was sent early to help with planning. Good location but we chose it as it was close to our son. Will plan to stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tami! Thanks for your kind review! We live that game room too :). I agree, a toilet would be nice in the basement. We are saving our pennies to put one in, so keep an eye on our post in coming years!

• 5/5

  We had a great weekend at this property. The house is really clean and well maintained. I especially loved the original deco tile in the 1st floor bath. The bedrooms are roomy and the beds are really comfortable. 2 full baths was helpful for our family of 4. We enjoyed the game room together. There's plenty of room for everyone to spread out and hang out. Chesterton is a very cute town with shops and restaurants. We ate out several times and everything was great. There was even a craft fair in the central square the weekend we were there. The house is also close to Indiana Dunes National and State Parks. Beachfront and hiking trails within minutes.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your kind and detailed review! We are very happy to hear that you had a great stay at Sugar Shores and the wonderful Duneland area. We love Chesterton! We hope you will think of us again for your next visit!

• 5/5

  The house is very unique, spacious, comfortable, clean and kid friendly. Check in was seamless, the kitchen had all needed appliances and tools/gadgets. It made for a wonderful space to enjoy family time and our vacation to Lake Michigan!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for the great review, Rachel! I am glad you enjoyed the home and the love we put into it. How wonderful you enjoyed your time at the Lake and Chesterton. I hope you stay with us again soon!"