Breezy Condo w/ Screened Lanai in Kailua-Kona!

Reviews

• Close to Kailua-Kona pier

  5/5

  Love this property and location. It is centrally located to downtown Kailua-Kona. Walking distance to swim at the pier and shop downtown. Daily runs on Alii drive. Beautiful landscape on the property and around the pool. Quiet and safe. The only wish I had was that the bedroom had air conditioning. The living room had it. Which was helpful. Grocery store is walking distance. Great TV. We would stay here again.

  *This review was originally posted on Vrbo

• 3/5

  I usually don’t do negatives but I wish now someone would have been honest about this place. There are mice and cockroaches in abundance, every cupboard and drawer had mouse catchers. The unit supplies bug repellent! The unit was tidy but deep down dirty. The a/c unit was not working so we opened it up and the filter was caked solid. It had to be soaked.the lights were full of dead bugs. Kitchen cabinets were icky to touch. I washed one door down then decided I was on vacation and not wanting to clean my rental condo. Bathroom drawers are broken.

  The pool was warm but lots of flies so we didn’t stay long.

  *This review was originally posted on Vrbo

  Manager's Response:

  Barbara, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  
  Owner's response: "Barbara, we contacted you via message before you arrived with information on how to reach us if you had any issues or problems, we did not hear from you regarding any issues.
  - The property manager was at the condo assisting you by signing into their credentials so that you could watch a game you wanted to watch. While they were there this would have been the perfect time to let someone know about your claims but you did not say anything to them either.
  - We DO NOT have an issue with pests of any kind in our condo. The traps that you found in the cabinets were not mouse traps they were insect traps. Like any tropical region, we do have the occasional bug, but we treat the condo monthly and the traps are merely a preventative measure. We have checked with the property manager and the pest control person we use and no one has seen any pests.
  - We take cleanliness very seriously and our cleaners do a great job, we have not had any complaints about the cleanliness of the condo. We ensure that the condo is cleaned and sanitized before each new guest arrives.
  - We have not had any issues with the AC but will take a look at it to ensure it is working well and there are no issues.
  - The bathroom drawer will be taken care of right away, we're sorry if this was an inconvenience.
  - We are in the tropics and do not have any control over the pool being warm and the flies, this is Hawaii. We have had numerous guests who have enjoyed chilling by the pool and have not been bugged. As you stated we do have bug repellant available that can be used for outdoor activities such as lounging by the pool if there are any bugs at that time.
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for.

• 3/5

  Condo is pretty dated and needs some upgrades. The property grounds and pool area are very nice. The location is good for downtown area and many restaurants.

  *This review was originally posted on Vrbo

  Manager's Response:

  Mike, thank you for taking the time to share your experience. We're delighted to hear that you appreciated the property grounds, pool area, and the convenience of our location near downtown and various restaurants.
  
  We understand your comments regarding the condo's dated aspects, specifically the kitchen and bathroom. While we aim to provide a comfortable and enjoyable stay for all our guests, we also strive to offer affordable accommodations on the Big Island. Please know that renovations are in our plans to enhance the overall guest experience, although they are not scheduled for the immediate future.
  
  We appreciate your feedback, as it is invaluable in guiding our improvement efforts. We hope to welcome you back in the future, possibly to a newly renovated space that exceeds your expectations. Thank you again for choosing to stay with us.

• 5/5

  It was a very nice property that suited our needs.

  *This review was originally posted on Vrbo

• Clean, functional and location were great.

  5/5

  Entry to the unit was simple and straightforward. The condo was clean and very comfortable. The air conditioner with the ceiling fans kept the entire condo cool for sleeping despite the warm weather while we were in Kona. The bathroom and kitchen were very clean and organized upon our arrival. The in unit washer and dryer were very convenient. The location was incredible. We walked to shopping and restaurants and the beach. Would definitely stay there again.

  *This review was originally posted on Vrbo