Family-Friendly Stockbridge Home By Amphitheater!

Reviews

• Comfortable & Relaxed Stay

  5/5

  I really enjoyed my stay with family at this beautiful and well kept home, everything about the stay was great, from the comfy couches to the game room and entertainment as well as the bedrooms, the host was wonderful she answered every time I called to ask a question… I would definitely stay again when I’m back in town..Thanks Again For Making Our Stay Amazing

  *This review was originally posted on Vrbo

• Family Friendly is an Understatement

  5/5

  I can’t say enough about how much I loved staying at this house. It honestly felt like home away from home. Not to mention, the owner was super communicative and truly went out of her way to make sure we had everything we needed. The neighborhood is extremely peaceful and quiet. As an added plus, the house even had a game room to keep the little ones entertained. I 10/10 will be recommending this house to everyone I know and staying here anytime I’m in the area.

• Need some work

  3/5

  Well the tv's didn't work. All the remotes needed batteries. The one tv remote in the living room batteries was corroded. Had to clean the remote inside and out then put batteries in. The modem must be on a timer, because the remote work one minute and you come back later and it didn't work. The kitchen floor had crumbs on it and the cleaning team left the bucket with water in it. There was clothes left in the drawer in the master bedroom, with a pair of thongs in one of the drawer. Chairs in kitchen need to be repaired. Plus no pots and pans to cook with. The toaster stoven had food in it. The remotes that control the lights didn't work at all. Other than that the place was nice an cozy. We made it work. The person we responded with help out with the batteries, but over all it was nice out the way place to stay. We will love to come if everything get fixed.

  Manager's Response:

  Hi Timothy, we appreciate you taking the time to share your detailed feedback, and we’re glad to hear that you found the place cozy despite the challenges. We followed up with the homeowner after reading your review, and they wanted to share the following:
  - We apologize for the issues you encountered with the remotes, cleaning, and missing kitchen items. Unfortunately, the home was impacted by two back-to-back storms, which led to last-minute adjustments in the cleaning team and schedule, and we acknowledge that this impacted your experience.
  - We are working closely with our cleaning team to ensure a more thorough cleaning and inspection process, including checking for items left behind and ensuring remotes, lights, and appliances are fully functional.
  - Additionally, we are reviewing our turnover process, especially after extended stays or back-to-back bookings, to allow more time for detailed cleaning and restocking of essentials like pots and pans.
  - The WiFi modem is not on a timer, but we will now reset it after each guest’s stay, particularly after severe weather, to ensure consistent service.
  - We appreciate your patience and understanding, and we are working with Evolve and our management team to enhance our processes and provide an even better experience for future guests.
  Thanks again for your valuable feedback, and we’d love the opportunity to host you again with everything in perfect order!

• Cozy

  5/5

  Enjoyed it,tv in every room,pool table and arcade game were cool. Beautiful property

  *This review was originally posted on Vrbo

• Great place to stay

  5/5

  This was the perfect house for my family. It was big enough for all of us, and they have all the cooking utensils, pots, and pans we needed. The house was nice, clean, and smelled good, making me feel like I was at home. It’s in a nice quiet neighborhood with a lot of space in the front and the backyard. They even provided snacks for my kids upon arrival. When I needed some batteries for the remote, they responded quickly and got them to me in less than 30 minutes. Unfortunately, my grandma went into the hospital, and I needed an extra day. The hosts were so understanding; they even bought flowers for my grandma and more snacks for the kids. It's a wonderful place to stay, and I would definitely stay again. If I could, I would give them 10 stars.

  *This review was originally posted on Vrbo