4 Mi to Beach: St Simons Island Golf Course Condo

Reviews

• no communication

  3/5

  I contacted the lady by email and by phone and did not hear back from her. Wanted a code for the pool. Was told we were not allowed to use it. Wanted to make sure we were provided sheets for the two pull out couches and never heard back from the lady that was our point of contact. Nice place and great location, but zero communication and we were very upset we could not use the pool.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kasey, thank you for sharing your experience with us. After reviewing your feedback, the homeowner wanted to provide some clarification:
  - We apologize for the confusion regarding the pool. Renters are only permitted to use the pool if they are members of the Palms, and we’re working to ensure this information is clearly stated on our listing.
  - We’re sorry to hear you had trouble reaching our contact person. We will be addressing this issue, as it is very important to us that communication runs smoothly.
  - The sheets for the pull-out couches should have been in the living room cabinet. We’ll make sure our team double-checks this for future guests.
  Thank you for your feedback. We hope to improve your experience should you decide to visit again.

• Great stay

  5/5

  Wonderful condo. Well located, clean and updated. Would stay there again!

  *This review was originally posted on Vrbo

• Worst stay of my life!

  1/5

  I own two properties myself and keep them very well maintained and make sure that I have supplies and what not. This unit when we arrived had not been cleaned because of miscommunication, which can be understandable, except it was beyond, not just being cleaned from the Wednesday of the previous guest. There was dog hair and corners. All the furniture is stained, nasty stinky rugs that I had to stuff into a closet. Evolve offered to move me after I had cleaned the entire unit and inform them I had had a stroke a month ago. No one cared. I tried to contact the owner three different times and she never even answered me through the app. After I had finally cleaned and it was late at night she sent me an email saying I’m sorry and that was it. They took $50 off my stay but the money wasn’t the issue here. It was just the way I was treated and how horrible the communication was and how much this unit did not represent what was presented in the listing. The major issue was that the two pillows that were in the Master Bedroom had a blood on them probably from a nosebleed, but why were they not removed immediately. I feel like some of these companies that own multiple units are not keeping up with their cleaning crew and they are leaving nasty things that can make people sick. We had no sheets for our bed we had asked for them and never even got the sheets the next day. Two pillows were finally delivered the next day, but the first night we slept without any. Worst stay ever.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tom, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:
  - Our cleaning person had a medical emergency on the day of your arrival, which unfortunately led to the cleaning issues you experienced. We apologize for the inconvenience this caused.
  - We did not find any bloodstained pillows in the condo upon inspection. All our linens and furnishings are of high quality and sourced from reputable stores.
  - We did deliver additional pillows the next morning and offered alternative accommodations as a solution.
  Thank you for your review. Your feedback helps us continue improving for our future guests.

• Great condo!

  5/5

  Great location in St Simons. Great setup for family

  *This review was originally posted on Vrbo

• Nice condo near beach

  5/5

  We enjoyed our relaxing stay at this condo. Clean and sleeps 5-6 guests. Nice to have our own kitchen and relaxing decor.

  *This review was originally posted on Vrbo