Pet-Friendly Fort Valley Home w/ Private Pool

Reviews

• Very clean and spacious

  5/5

  We enjoyed every aspect of the house. There was plenty of space for my family of 12. The pool was awesome and everyone enjoyed the pool table. It was a great weekend getaway and a nice place to stay.

• 3/5

  House was clean. When we arrived the televisions and WiFi were not connected and the house alarm was beeping. We contacted the property manager who did immediately respond with how we could rectify this situation. We could not resolve these issues so then requested someone to come to the house. My wife and I had to leave for an event leaving our remaining party behind. Upon our return no one had come by. Finally at 8 pm someone arrived, fixed the TV and WiFi’s and simply disconnected the alarm system. House was advertised as 5 bedrooms. The 5th bedroom was located at the entrance of the house and lacked air circulation and privacy. We had to call the property manager to ask about where this 5th bedroom was located. Bedroom descriptions need more accurate info. Another room was advertised as 2 two twin beds which were bunk beds. Our 80 yr old guests could not use that room. Mattresses were very soft. There was a ring of algae around the bottom of the pool and the Koi pond needed some attention. However, the most disappointing part of our stay was there was an overpowering air freshener scent all through the house. This was used to disguise a mildew odor. As the weekend progressed, the mildew scent permeated our clothes and luggage. Upon returning home, everyone had to wash everything and some how air out all the luggage.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your feedback and for noting that you found the home clean. We’re sorry that certain aspects of your stay did not meet expectations. We followed up with the owner, who would like to address the following:
  - The WiFi and TV required reconnection upon arrival, and while troubleshooting began right away, the maintenance team was only able to come later that evening. We regret the delay but are glad the issues were resolved the same day.
  - The home is advertised with five bedrooms, including one with a door for privacy near the carport. Photos in the listing also show the bed types, including bunk beds.
  - The pool receives weekly professional maintenance, which was completed during your stay.
  - The home was tested after your feedback regarding odor, and no mold was found. Plug-in fresheners are provided for comfort but can be removed if preferred.
  We appreciate your comments and will continue working with the owner and property manager to ensure guests have a comfortable and enjoyable stay.

• 5/5

  Check-in could have been a little smoother if they would have mentioned the need for pressing the # key after entering our code. Also, the trash should have been emptied sooner, because the cans were already full from the previous renters. Also, two of the showers need to be updated and the kitchen needs more powerful AC. Communication with the manager was great and the kids had a great time playing in the ample amount of space.

  *This review was originally posted on Vrbo

• Getaway with the dogs

  5/5

  The visit at the house was amazing, the house is beautiful and the pool was great. The backyard was the perfect place for the dogs to run and we really needed a getaway away fro. The city. This was perfect.

  *This review was originally posted on Vrbo

• 5/5