Ellijay Getaway: Fire Pit + Hot Tub

Reviews

• Disappointing

  2/5

  The pictures online were misleading. The WIFI is not good. The AC in the great room and loft did not work properly. Thankfully the AC in the kitchen and bedrooms worked well. I am not sure if I was communicating with the owner or the property manager. Communication on the day we checked in was good. However, when I asked them to come out and check the air conditioning they stopped responding to any of my requests. The property is not maintained well and needs a thorough cleaning. The kitchens were unorganized. You cannot hangout on the porch/deck because it is next to a chicken farm. The smell outside is horrible. They have air fresheners all around the house. I do not recommend staying in this cabin.

  *This review was originally posted on Vrbo

• Terrible

  1/5

  We did not stay there. It was disgraceful. No service no WiFi or land line. Rat dropping all over the house. The air conditioning did not work. We have tried to get our money back but Evolve is a joke and will not reply to our messages. Terrible company.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Christina, we’re sorry to hear this property didn’t meet your expectations. We followed up with the homeowner after reviewing your feedback, and they wanted to share the following:
  -Unfortunately, springtime in the mountains did bring in some mice, and we’ve been working closely with a professional extermination service to ensure the home stays pest-free moving forward. We’re sorry you encountered this during your visit.
  -The A/C unit is actually a brand-new system, installed just a few months ago. It does have a “hold” setting that can pause cooling unintentionally, and we’ve found this can sometimes cause confusion—so we’ll be sure to better highlight this for future guests.
  -The home is located in a remote mountain area, and while WiFi is available, it's satellite-based and can be affected by the weather. Unfortunately, cell service is also limited in the area, which is something outside of our control.
  -We understand this was a frustrating experience and, from our understanding, Evolve issued a full refund for your stay.
  Thanks again for your feedback—we truly use it to help improve the experience for future guests.

• disappointed

  2/5

  this property had some issues that need to be addressed:- rodents- a broken dishwasher with dirty dishes- many of the pots/dishes in the cabinets were dirty- cabin needs general cleaning and decluttering- the jacuzzi was "fixed" while we were there but it was unappealing and the electrical box was below the waterline on the wall- it felt unsafe- there were electrical wires exposed without proper covers- the outside porch was unpleasant with the smell of the chicken farm nearby- the wifi was not working when we arrived, it was fixed, but there is zero cell phone service if there isn't wifi- the blankets in the top of the closet are stained, it would be nice if there were extra sheets- the keurig is missing (it's listed as an amenity)positives- the cabin is spacious- the beds slept well

  *This review was originally posted on Vrbo

• Weekend get away with family and friends

  5/5

  We had a wonderful time! The house was just as described! I will highly recommend. We had 12 people staying and we never felt crowded.

  *This review was originally posted on Vrbo

• Potential

  3/5

  This home has a lot of potential for remodeling. Grandkids loved the home and that’s what matters most

  *This review was originally posted on Vrbo