Secluded Family Retreat in Dahlonega w/ Hot Tub!

Reviews

• Multiple minor issues with cabin-owner very responsive

  3/5

  Our stay was ok.

  Cabin is small, but was nice,clean and well stocked. Fit our limited need as it was just a place to lay our heads down for a couple nights.

  With all the problems would have been less stars except kudos to Amy the owner who was very responsive and I believe if we needed, would have been quick to fix things if we asked. But since it was just a very short very limited need stay for us we told her no need to fix for our short stay.

  There were multiple minor issues with the cabin; main space AC that was to loud to run and spitting water, wooden slat blinds did not have full functionality in turn rod thus would not completely close flat, bathroom fan very loud, a bedroom door that won't stay closed unless you lock from inside, and a nesting of stinging inects under cabin by front door.

  Also full charge cleaning fee with an expectation that the guest strips the bed, collects linens together, cleans dries and puts away all dishes and takes out the trash up the stairs to the outside bin (which I know its common place nowadays...but still hard to rate high stars when full clean free is also charged)

  Amy stated she will be working to fix issues right away.

  Manager's Response:

  Hi Kim, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - The A/C unit in the main living area was working normally during the last inspection a few weeks before your arrival. After looking into this matter, a new A/C unit has been installed.
  - We were unaware of the issues with the blinds. These will be fixed as soon as possible between guests.
  - We've noted your feedback about the bathroom fan, thanks for sharing this.
  - The doors in the cabin are all barn-style with slide latches to lock them. We apologize for any inconvenience this may have caused you.
  - We've contacted our pest control company to address the insects and we're glad no one was stung.
  - Regarding the cleaning fee, it's industry standard to assist the cleaning team in preparing the cabin for the next guest by completing a few tasks. The bathrooms and kitchens are fully cleaned and disinfected, and all floors are mopped and vacuumed. The cleaners also drain and clean the hot tub and rebalance with chemicals between each stay.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the excellent service they're known for. Thank you for taking the time to leave your review.

• Perfect Secluded Cabin

  5/5

  Check in easy. Location secluded in the mountains overlooking a pond. Quiet yet within miles to activities and quaint towns. Listing was exact!!!

  *This review was originally posted on Vrbo

• Peaceful Getaway

  4/5

  We really enjoyed our three day stay. The trail along the pond was a nice little walk. And though the pond is “Catch and Release”, we never caught anything. I was beginning to think there were no fish in there until I saw someone else catch two! Obviously, it was my technique that needed improvement. We were never able to get the WiFi working, which limited our outside communication and Netflix was the only streaming service available. The air conditioner in the bedroom would not work either, so it was a little warm at night in there. The hot tub was great, though the pictures made us think the cabin was more secluded than it is (there are other cabins really close by, so if one is self conscious in a swimsuit, there’s that…). Otherwise, we really enjoyed the stay and would stay there again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hey John! I am so glad you enjoyed your stay. I wish you would have reached out to us so we could have stopped by and helped with the Wi-Fi and air conditioning issues. We were unaware that it was not working properly and we are checking on those issues now, as this is the first time we have been notified, and will get them fixed as soon as possible. We would love to host you again!"

• Secluded Getaway

  5/5

  Peaceful and secluded hideaway. Well equipped and comfortable.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We are so glad you enjoyed your stay Ronald!"

• Comfy & cozy

  5/5

  Cabin #8 was great. Would stay there again. Looks better in person than the pics.