Dock & Lanai: Elegant Villa in Winter Haven!

Reviews

• CREEPY

  1/5

  We arrived at this VRBO and right away it was so creepy. The big gate out front wouldn’t open and had to figure out how to open it, then once we enter there was little to no furniture, in the bedrooms truly just the beds and very cheap and rickety. The lay out was very choppy and not great for family’s as there was a huge banister/railing that a kid could easily fall through. The area was as sketchy as the noise do not recommend

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Anna, we want every guest to feel comfortable and at ease in the homes we offer, so we’re sorry to hear that this property wasn’t the right fit for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - This home is located in the historic Interlaken neighborhood, known for its charm and proximity to downtown Winter Haven.
  - The property is gated for added security, though we’re happy to provide guidance on operating the gate if needed.
  - The home’s design is a classic French Chateau style, with an open layout and balcony railing that may not suit all families. We encourage guests to review the listing photos and description to ensure the home meets their preferences before booking.
  While this stay didn’t meet your expectations, we appreciate your feedback and will continue working to ensure guests have the best experience possible.

• Workweek paradise!

  5/5

  We stayed during a work trip to Sun n Fun. Super comfortable, very large and well kept. We looked forward to coming back to the house each evening after work as the pool and surrounding neighborhood made for an incredibly comfortable stay. Thank you so much!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for the fantastic 5-star review! We're thrilled to hear you made your work trip to Sun-n-Fun with us and appreciate your kind words. We hope to host you again in the future."

• ?????

  3/5

  The house is grand but does need some updating. The carpets need to be replaced. Sure is a nice big housethat was grand in it's day.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Gail, we take guest feedback seriously and have reviewed your comments with the homeowner and we would like to share the following:
  We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns.
  - The property is designed as a French Chateau, which gives it a unique and timeless charm. While it might differ from modern aesthetics, we believe it adds to the property's character. The house, built in 1987, has recently undergone many updates, and we are committed to continue making significant investments to improve our home for future guests.
  - We use a cleaning team to professionally clean the home before each guest's stay, and they ensure it is spotless and safe prior to each guest's arrival. Carpets are professionally cleaned regularly to maintain cleanliness.
  - We were disheartened to find certain areas needing attention after your stay. Spilled drinks and damaged items were unexpected. We value respect for our property and are addressing these issues to maintain the grandeur of our home.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Best vacation/getaway

  5/5

  Plz copy n paste the following review for the chateau:

  This location is breath-taking! The pictures don't do this place justice! The beautiful decor, marble floors, soft plush carpet, beautiful antic pieces, beautiful chandeliers, and so much more! Amazing! It was EXTREMELY CLEAN! Came with everything you need for a stay in a little peace of Paradise! Extra towels, paper towels, even measuring cups for perfection of an entree you desire to create in this perfectly constructed kitchen. Quiet, gorgeous, exquisite, a palace! I will be staying here everytime am in Winter Haven. This was a home away from home! The host were Incredibly! I recommend this location and give it 10 Stars because 5 just is not enough!

  *This review was originally posted on Vrbo

• Best Chateau living

  5/5

  This location is breath-taking! The pictures don't do this place justice! The beautiful decor, marble floors, soft plush carpet, beautiful antic pieces, beautiful chandeliers, and so much more! Amazing! It was EXTREMELY CLEAN! Came with everything you need for a stay in a little peace of Paradise! Extra towels, paper towels, even measuring cups for perfection of an entree you desire to create in this perfectly constructed kitchen. Quiet, gorgeous, exquisite, a palace! I will be staying here everytime am in Winter Haven. This was a home away from home! The host were Incredibly! I recommend this location and give it 10 Stars because 5 just is not enough!