Beautiful Getaway ~ 4 Miles to Venice Beach!

Reviews

• FLORIDA GETAWAY

  5/5

  Immaculate property with tasteful furnishings and thoughtful accomadations. The pool and spa were a delight just off the kitchen which our Grandson enjoyed before and after our beach trips.

  *This review was originally posted on Vrbo

• Won’t be coming back

  2/5

  Nice house, good location. Would have been nice if the lawn was mowed prior to arrival. The grass was very tall! Listing said call with any issues. My brother arrived first and discovered the toilets wouldn’t flush properly. Our flight was delayed so we didn’t arrive until the next evening. We had a large group so had two separate houses and met at this house for dinner, which apparently was against the rules. So I called the guest contact to report the plumbing issue and they sent someone to look at it. We were told not to use the showers at the same time, but never fixed the issue. There were 3 bathrooms but none of the toilets were usable as they would flush. When one rents an home with 3 bathrooms one would expect to be able to use them. And the purpose of having multiple bathrooms is so multiple people can use them at the same time. About an hour later I was called by an Evolve member telling us we were over numbers, which was 6. I told him the listing said 8 because there was a blow up mattress available. He reviewed the rules to discover that I was correct and we were allowed 8. He then said we couldn’t have over 8 at any given time so we couldn’t gather as a family for meals. Which was fine, a little disappointing but fine. The rules are the rules. We were there for 4 days…unable to flush toilets. I guess “contact us with any issues” doesn’t really matter. We should have been offered a partial refund since we had to stay at a house without working bathrooms.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Dawn, we want our guests to have a seamless experience, so we're sorry to hear about the issues you encountered during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -The lawn is typically mowed regularly, but we’ll ensure it’s freshly cut before each guest’s arrival moving forward.
  -The plumbing issue you reported was checked, and it was found that one bathroom had a slow flush, likely due to the simultaneous use of showers and toilets. We understand this was inconvenient, and we're sorry it impacted your stay.
  -Unfortunately, a house rule was broken during this stay regarding the maximum occupancy limit. We want to clarify that the property does have a maximum occupancy limit, which includes all guests at the property at any given time, even if they are only visiting. While we want our guests to enjoy their time here, we also expect them to respect our house rules.
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays.

• As advertised

  5/5

  Perfect place for a family. Pool is amazing !

  *This review was originally posted on Vrbo

• Girl’s trip

  5/5

  Great house with a beautiful pool area! Fully stocked kitchen, bathrooms and laundry area.

  QR code for the spa didn’t work, so no hot tub. The electric smoker/grill didn’t work, so we couldn’t use it, which was inconvenient.

  Everything else was awesome! Quiet neighborhood, close to restaurants and shopping! It had everything you need for a trip to the beach, which is only 4 miles away!! Great vacation destination! We’ love to stay here again!

  *This review was originally posted on Vrbo

• Wonderful Property

  5/5

  We can for a spring break getaway. We were not disappointed.

  *This review was originally posted on Vrbo