Family Home w/ Private Yard: 24 Mi to Disney!

Reviews

• Perfect size for our family

  5/5

  Great home and perfect size for our family

• Would Stay Again!

  5/5

  The house was very nice and clean. The communication with the property manager was very easy and whenever I had a question she answered. I also liked how she kept my friends and I in the loop about a power outage. I would definitely rent this house again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Jackelyn was a pleasure to host! They left the place clean and were quiet throughout the weekend. We had great contact and I look forward to having them stay with me again! I loved having them because they were able to treat the place with respect, have a great time and enjoy the area. They are so welcome back anytime in the near future!"

• Dirty

  1/5

  Upon arrival to Orlando I received a message from the owner giving check in details and was asked if I would like early check in. I responded by saying that would be great if possible. She later stated that the house was dirty because they had to clean it quickly for early check in. As soon as I got to the front door I noticed spider webs, dust and dirt. I walked in to find and older home that had been remodeled. Not a problem for me since I live in an older remodeled home. However this was not a proper remodel. They painted over the guest bathroom tile including the tile in the shower. It is chipping off everywhere and looks awful. There was mildew in the shower as well. The toilets had a light brown ring where they had not been cleaned in some time. All of the baseboards and doors are filthy. The stove top was covered in grime that naturally occurs when cooking however no attempt was made to clean it. It looked much better after a simple wipe down with a wet paper towel. The couch and chair in the living room were both stained and had little fabric balls all over them. I never even sat on them. The master bed sheets had fabric balls really bad and felt like sleeping on sandpaper. All of the faucets and sinks were dirty. The outside furniture was the same as the inside with stains and dirt. The covered patio was full of spider webs and dirt like the front doorway. The pool was not very well maintained. This home has potential to be great if taken care of properly. I did not reach out to the owner during my stay because we only had 3 nights and were in town for our child’s sporting event. We were on the go and only went to the home to sleep and shower (all 5 of us had to use the master shower). I didn’t want to risk being without a place to stay. I did express my thoughts to the owner after our checkout and was told that they could have cleaned or brought new sheets if I had let them know. I responded by letting them know that this home could not have been made suitable in a short amount of time. I would not recommend this VRBO to anyone further more I am very reluctant to use VRBO for accommodations in future travel.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Stephanie, the homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  -As offering our home to guests for short-term rental, we work very hard to ensure our home is maintained and ready for our guests.
  - We're surprised to see your review as our cleaners provide us with excellent service, consistently, they do their very best in keeping it meticulous in their cleaning and sterilization. With cleanliness concerns, we ask that guests reach out so we can prove its validity and resolve any issue immediately. From previous guests, we've received glowing reviews and comments on the cleanliness of the home.
  -We have high standards of hospitality and take guest communication seriously. We were not notified of any concerns while you were in residence. We are quick to respond and invite guests to contact us with any questions or concerns during their stay. It is our pleasure to help in any way that we can. We gladly would have sent the cleaning crew back to address any concerns right away.
  -The home has been freshly remodeled and is well-kept. The house was built in 1910 so some wear and tear would not be surprising; however, we have never received any complaints about this in the past. We want every guest to have a great experience, and if something's not as expected we'll do our best to remedy it.
  We pride ourselves on giving people a wonderful experience and are happy that the vast majority of reviews from guests reflect this as their experience. We wish you all the best and we're confident future guests will have a wonderful visit to our home!

• Amazing overall!

  5/5

  Gladis was a great host! The house was cute and bedrooms were set up nice. Would totally recommend to anyone coming to the area!

  *This review was originally posted on Vrbo

• Family visit

  4/5

  The place worked out great, but the upstairs bedrooms are hard to get to. The spiral stairs have poor railings and the stairs to the loft are hard to use. The owner was friendly, helpful and a joy to work with. The place was clean, but could use a deep cleaning to really sparkle. Location was great.

  *This review was originally posted on Vrbo