Spring Hill Home: Private Pool, 9 Mi to Beach!

Reviews

• Unfortunate

  2/5

  Great property manager. Pool jests and heater for pool not work, couldn't use the pool it was too cold. Leaking pipes under kitchen sink and bugs crawling from under the refrigerator. There more but not enough space for this review.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tina, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  
  -The pool is currently colder than usual due to the winter season. While we do our best to maintain the pool year-round, the temperature can fluctuate in colder months.
  
  -We can assure you that there is no issue with insects at the property. Our team regularly conducts treatments to maintain a comfortable, pest-free environment for all guests.
  
  -The small drip under the sink was addressed immediately upon hearing about it. Our team is always prompt in resolving maintenance issues, and we appreciate you bringing it to our attention so we could take action.
  
  We’re truly sorry that your stay did not fully meet your expectations. We strive to provide the best possible experience for all our guests, and your feedback helps us continue to improve.

• Will not book again

  2/5

  From the tiny bed in the master bedroom, the uncomfortable couch we didn't sit on once to watch tv, to the camera facing where my children were swimming this air bnb had so many things that made me want to just leave.

  I wouldn't recommend this place to anyone, looking for a relaxing time in Florida. The homes manager was very nice, and let me cover the very invasive camera, but it was also an audio camera.

  We typically rent a different air bnb that is amazing right down the street and will definitely not try to change that in the future. Also the pool never sees direct sunlight and it was freezing day or night.

  Manager's Response:

  Hi Kira, thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. The homeowner wanted to address a few points for clarity:
  
  -We're sorry to hear that your stay did not fully meet your expectations. The master bed provided is a standard queen size, selected to offer both comfort and ample space for relaxation. The sofa is a newly added, modern leather piece, designed with a plush, deep-seating style that provides a comfortable and luxurious lounging experience.
  
  -Rest assured, as noted in our listing, there are two cameras on the property, both outward-facing and positioned to respect privacy by avoiding any interior spaces. These cameras are solely in place for safety and security.
  
  -The pool is thoughtfully positioned in an open, sunlit area to enhance guest enjoyment, offering a bright and inviting space for relaxation throughout the day.
  
  We are committed to providing an exceptional experience for all our guests and take pride in welcoming many more, as reflected by our numerous 5-star reviews.

• labor day weekend

  5/5

  house was wonderful

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for the nice review. It was a pleasure to have you. Hopefully, we'll see you again in the future. Be well."

• Absolutely perfect!

  5/5

  Everything about this rental was great. The property was immaculate and very nicely decorated. Pool area was huge and furnished with wonderful seating areas. We are looking forward to renting this property in the future!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for the nice review. It was a pleasure having you, and we look forward to seeing you again."