Lanai, Pool & Gas Grill: Sebring Retreat!

Reviews

• Sebring Family gathering

  4/5

  Adequate place for 8 people with 4 bedrooms and 3 baths

• 3/5

  The host was super kind and responsive.There were ants in the home and when I alerted the host, they said they would call an exterminator. No one ever came, probably because of the holiday, but there was no resolve. We found ants in the bathrooms as well as the kitchen.The shower curtains were on pressure rods, but would not stay up. They were on the floor when we arrived. There were minimal options for extra blankets and towels. The king bed sunk on one side.Overall, the home was not a bad stay, but there were definitely some things that could have helped make it more comfortable.

  *This review was originally posted on Vrbo

  Manager's Response:

  We appreciate you taking the time to share feedback about your stay. While we’re glad to hear you found the host kind and responsive, we understand that concerns related to household maintenance and comfort impacted your overall experience. To address your concerns, the exterminator was contacted and the ant issue has now been resolved. The other items you mentioned, including bedding and shower curtains, are also being addressed to ensure a more comfortable experience. We apologize for the inconvenience and truly appreciate you bringing these matters to our attention, as your feedback helps us continue improving for our guests.

• 5/5

  Nice clean, Newish house close to the track

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you very much Dan for taking the time to write such a nice review. I am very happy that you and your guests enjoyed your stay. Hope to see you again in the near future.

• 5/5

  Great space that fit our needs well. The only area in need of improvement was the pool - all of the poolside chairs were broken.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you Casey for taking the time to write such a nice review . I appreciate your feedback and will definitely change the pool chairs. I am glad you and your family enjoyed your stay and hope to definitely see you and your guests in the future.
  Have a blessed day!

• 4/5

  We really enjoyed our stay at this property. The house was spacious, very clean, and perfect for our group. The pool was wonderful, and overall the home made for a great getaway. There are a few minor repairs that could use attention, but nothing that took away from the experience.On our last night, the AC unfortunately stopped working around midnight and the house became quite warm. The local property contact was very responsive, even in the middle of the night, but wasn’t able to get service arranged until the following afternoon—which was after our checkout time. I completely understand that unexpected issues can happen, but I was hopeful to receive a partial refund for that last night given the circumstances. I’ve reached out a few times but haven’t yet heard back.Overall, it’s a lovely property with so much to offer, and I would happily stay again if the communication after checkout improves a bit

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for taking the time to write a review. I apologize for the inconvenience your group had to endure during the last day of your stay due to the AC stopping working. There are circumstances beyond our control, and this is one of them. I am glad you were able to enjoy the previous days of your stay. A refund was issued to you for that last day, and the AC was fixed the following day. Hope to see you and your family again."