Port Charlotte Home w/ Screened Pool Near Golf!

Reviews

• Property needs work, Management Company a Disaster

  1/5

  Our family came down to spend Thanksgiving near my brother and his family. The house is well equipped and as advertised, but in need of a deep clean. We found several dead lizards and frogs around the house and it had a musty smell. More troubling were the holes in the cage around the pool-an animal was getting in every night leaving droppings by the back door we had to clean daily.

  The management company was what made this a disaster. We heard from multiple people with conflicting messages, the most comical being notified on our last full day that we were approved for an early check in. The house didnt have power to many of the outlets, including all the bathrooms, which made getting ready impossible for some in our group. The washer also didnt have power. I'm guessing the issue was the fuse box, which was in the locked garage. I reached out many times to Evolve, the property manager, and got the run around. Finally, on Thanksgiving, the property maintenance guy called to say hes not in the area and its Thanksgiving, so "what did I want him to do." If I owned the property I'd be livid by the poor communication from this management company.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Thomas, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Your experience is not the standard we strive to provide, and we’re deeply sorry that these challenges affected your Thanksgiving holiday.
  - We value and prioritize providing a clean and welcoming environment and appreciate your feedback. We are addressing your concerns with a deep cleaning, resolving the musty odor, and repairing the pool enclosure to enhance your experience.
  - We regret the inconvenience caused by the power outages and locked fuse box. We’re working with the property management team to improve communication and ensure quicker resolutions. The response you received on Thanksgiving was unacceptable, and we’re addressing it to ensure all guests receive the care they deserve at all times.
  
  Your feedback helps us improve, and we hope to provide the excellent experience you deserve. Please don’t hesitate to reach out if there’s anything more we can do.

• Enjoyable Florida week!

  5/5

  We enjoyed our spring break vacation here as a family. The home was clean and comfortable. There were no worries.

  It was a good location for grandchildren, and we were close enough to visit relatives and the beaches in the area. Thank you for letting us enjoy your attractive, well-designed home.

  *This review was originally posted on Vrbo

• Amazing place to stay

  4/5

  Amazing property for our golf trip, close to all courses. Easily slept 4 of us with everyone getting thier own room. The pool was great to relax in and the living room was a nice spot to finish the night with movies. Fantastic kitchen. The only downside we found was the pool table and dart board. Cues were missing tips but atleast one was useable. The dartboard on the otherhand was completely useless. It only came with 1 dart (which was bent and unusable)and the board is electronic so we could not use the darts we brought to play.

  These were negatives for us but we would absolutely rent this house again for our next trip without question.

  I would recommend this place to anyone, thanks for a great stay

  *This review was originally posted on Vrbo

• Wonderful Home - Highly Recommend It!

  5/5

  This home was immaculate. Very roomy with 3 bathrooms. The pool was great and the location was close to everything.