Cozy PCB Condo < 1/2 Mile to Public Beach Access!

Reviews

• Just what we needed!

  5/5

  Conveniently located, this rental was a perfect place to stay. A few minutes walk to the beach and a short drive to Rosemary, Seaside and everything else we were looking for during this Spring Break.

  *This review was originally posted on Vrbo

• Just what we needed!

  5/5

  Conveniently located, this rental was a perfect place to stay. A few minutes walk to the beach and a short drive to Rosemary, Seaside and everything else we were looking for during this Spring Break.

• Perfect unit, but pack some extras to fully enjoy

  5/5

  Location is perfect, toes in the sand in a couple minutes. The beds are so comfortable! We enjoyed coffee on the balcony in the mornings. The cart, chairs and umbrella were perfect for the beach. The only negative is the $20 charge per person for a bracelet to use property amenities (pools, billiard table, basketball, putt putt golf, horse shoe pits) but they don't have any of the equipment available to use these spaces. Kinda felt like we payed $80 to park. I guess this is more on the gated community than the owner of this unit, but it is useful to know. The unit itself was so perfect so it gets the 5 star nod! We'll stay again, we'll just make sure to bring our own pool sticks and basketball!

  *This review was originally posted on Vrbo

• Ormond By The Sea

  2/5

  I was told to check in after 4. I got to the property at 6:00 ish. When I walked in the condo was completely filthy and disgusting. I took pictures sent them to the contact and had to end up calling her to get a response. She then proceeded to tell me she would get someone out there ASAP. Did not offer me a different space due to not having one. Did not offer any compensation anything. We did not get in to the condo until after 11:00 pm and we had our 3 month old daughter who had to sleep in the car until we could get in the condo. Still no mention of any kind of compensation. Throughout the remainder of the stay I got no response any time I tried to contact noelle who was our contact. The wife did not work and I tried to let her know with no response back. I’m very displeased with the way this was run. The stay was fine and the condo was good once we finally were able to get into it. But other than that I was very disappointed.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi there, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following: We sincerely apologize for the issues experienced during your stay and have addressed this with our teams. We hope that the generous measures taken helped to make up for the inconvenience and we look forward to hosting many satisfied guests.

• Great location but won’t rebook

  2/5

  The condo is very close to the beach and there is a restaurant right out the property gate, which is very convenient. However, if you want to use that entrance/exit; be prepared to purchase the arm bands ($20 per person); they are required to be on property, use the private beach access and use the front beach road entrance/exit, not just for the amenities. We are beach people we never planned on and did not use the amenities.

  The condo is nice and roomy but could use a good deep cleaning . The blinds, window ceils, air vents and base boards are very dusty.

  The owners may need to consider hiring a new cleaning company. There was, what looked to be , tobacco shavings on the shelf of the master bedroom headboard, human hair on the pillow cases, human hair on the clean towel, human hair and shaving cream residue in the bathtub, and dirty foot prints on the walls of the bunk beds . The comforter could have been stained but due to the neglect to wipe the headboard it was probably dirty.

  We contacted our point of contact; sent pictures and after about two hours were told the cleaning lady could come in the morning; we declined because we had already started cleaning.

  The final and last straw was the morning of checkout . Our booking email said our check out time was 10am but we were rushed out by the cleaning lady at 9:30 am because apparently check out is 9am .

  Ultimately the condo is a great location but the fact that our first night was spent cleaning and washing bedding, there is an additional fee to stay on the property after biking, and we were rushed out on our last day ; will not rebook this property.

  Manager's Response:

  Hi Nikki, we're glad you enjoyed the location, but we're sorry that you experienced some issues during your trip. After going over your feedback with the homeowner, they wanted to share the following:
  - Thank you for the feedback, and we sincerely apologize for the imperfections during your stay.
  - The condo is under new management, and a new cleaning crew has been hired, which aligns with our high standards. Additionally, a deep cleaning was performed to ensure that future travelers do not share your experience.
  We appreciate your patience as we've worked hard to make changes to improve the condo and provide our guests with excellent stays!