Oceanfront PCB Resort Condo w/ Balcony + Views!

Reviews

• Mehhh

  2/5

  For starters, the location is absolutely amazing as well as the view from this room. BUT, when we arrived there was sand all on the floors. We could tell the room was kept and not “cleaned”. Under the sinks on the bathroom floors are proof of where they’ve not mopped but instead just “spot” mopped. Our washing machine leaked water when we tried to use it so, it was of no use. Also it was advertised that the had a spa,sauna, and gift shop as well. They do not have any of the 3.

  We didn’t have any problems with the elevator but I could see it becoming a problem during the on season.

  Manager's Response:

  Hi Tiffany, thank you for sharing your review. The homeowner would like to address a few of your comments:
  - We’ve informed our cleaning team about the issues you mentioned and encourage future guests to let us know right away if anything isn’t up to standard so we can promptly address it.
  - While we understand the confusion, the spa, sauna, and gift shop are not part of our property listing, but we’re sorry if this led to any disappointment.
  Thank you again for letting us know about your stay.

• Hidden Fees/Inaccurate Bedroom View pictures

  2/5

  Bedrooms do not face the beach/ocean.

  Toaster broken

  Dishwasher broken

  Multiple broken drawers

  Communication non existent

  Had to pay $100 for parking pass/wrist bands upon arrival

  Location was WONDERFUL-right next to Pineapple Willys and across from Walmart

  Complex was GREAT! Pools clean, food good, beach AMAZING

  We love PCB and of course enjoyed ourselves but was extremely let down with this condo. Would consider staying at the same complex but not with the Evolve group or this unit

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kim, we want our guests to rest easy when they stay with us, and we apologize if you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We do understand that the amenities play a large role when guests book a property. We will make sure to update our listing right away to share that the guest wristbands now cost $100 upon arrival.
  - We wish you had reached out to us directly during your stay. We would've been more than happy to resolve your concerns and make your stay more comfortable. We have already replaced the dishwasher and are having the other items fixed.
  - We do have high standards of hospitality and understand how important communication is to our guests. We take our guest experience seriously and strive to provide an enjoyable stay for each guest.
  - As you can see by our many great 5-star reviews, we are accustomed to providing five-star experiences, and we look forward to this property hosting many happy travelers!

• Wonderful unit!

  4/5

  Started off with an early check in which was amazing! For our family of 5, there was so much space and sleeping arrangements for everyone. The only thing I’d improve would be the master mattress. The 2nd bedroom mattress was excellent. The bunk area is very spacious, and we LOVED that there were 3 bathrooms. Location of this condo is perfect, and resort amenities are nice. Because the unit is on the top floor, there is a little wait for the elevator during peak hours, but even in the middle of June it wasn’t terrible. If I had to critique one thing about the resort itself, it would be that there’s not a lot of beachfront for the size of the resort so the beach is overcrowded. If you don’t go down and set up by 6am, you will not be able to sit anywhere near the water and will have several rows of chairs/umbrellas obstructing your view. We’re early risers so we would definitely come stay here again.

  *This review was originally posted on Vrbo

• Great

  4/5

  Overall great experience and close to a lot. Sweet cone Alabama is within walking distance..A few things that we noticed..the master bedroom bed was not the most comfortable..the extra bedroom mattress was amazing! The master bedroom bathroom vanity is a little small..which wasn’t a problem for us since we were on a girls trip and every girl had their own bathroom. Overall everything was good We would def stay here again

  *This review was originally posted on Vrbo

• Great

  4/5

  Overall great experience and close to a lot. Sweet cone Alabama is within walking distance..

  A few things that we noticed..the master bedroom bed was not the most comfortable..the extra bedroom mattress was amazing! The master bedroom bathroom vanity is a little small..which wasn’t a problem for us since we were on a girls trip and every girl had their own bathroom. Overall everything was good

  We would def stay here again