Nautical Edgewater Resort Condo - Walk to Beaches!

Reviews

• Great time in PCB

  5/5

  The villa was nice and quiet with just enough room for 3 adults and 3 children 10 years and under. We drove across Front Beach Rd and parked our cars to visit the beach and pool which was the best solution for our group. Everything was clean and in great condition. We would recommend this to anyone wanting to stay at a top rate resort without the noise of being in the condominiums.

  *This review was originally posted on Vrbo

• Great place to stay!

  5/5

  Everything was as listed and described! Owner is very helpful and responsive with anything you need. Recommended staying here!

  *This review was originally posted on Vrbo

• Great stay

  5/5

  Condo was perfect for our trip. My daughter and I had a nice time and had everything we needed.

  *This review was originally posted on Vrbo

• Lovely place to stay

  5/5

  Very clean. No complaints at all. Would most definitely stay again

  *This review was originally posted on Vrbo

• A breath of fresh air, but one hidden fee and unrealistic checkout expectations

  4/5

  This property was just perfect for our vacation with a our two kids under five. We are beach lovers and we were able to walk through the resort and over a major road directly on to the beach. The kitchen was well stocked with Tupperware and blenders, the two showers, washer, dryer, and clothing drying rack were great for post beach clean up, and there were umbrellas, beach chairs and beach toys on the patio. The owner was accessible and helpful if we had any questions during most of our stay. The only thing I’d bring next time is a spatula for mixing/baking and a step stool for my toddler to wash his hands at the sink.

  There was a fee that we didn’t know of until the owner informed us of it a week or so before the trip.

  Our stay ended on a sour note because of the checkout process. It’s a 10 am checkout and between our juggling our kids and packing we didn’t remove all the food from the fridge. The owner sent us pics later saying this was unacceptable. I asked if we had paid a cleaning fee and we had. I was a bit surprised and disappointed since we had run the dishwasher and tried to follow checkout instructions. He apologized but his initial reaction was pretty bold. We enjoyed it but wouldn’t return because of this last exchange.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi there, we’re so glad you enjoyed the well-stocked kitchen and wonderful amenities, but we’re sorry other aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following:
  - Thank you for your feedback, we're working on adding a baking spatula and a kid-friendly stool after reading your comments.
  - The resort has recently introduced a mandatory $50 resort fee for each reservation, which includes a parking pass. We've taken steps to update this information in both our listing and pre-stay to ensure that all guests are aware before booking. However, this change occurred just two weeks before your reservation, which may not have been reflected at the time of your booking. We sincerely apologize for any inconvenience this oversight may have caused.
  - As is standard for vacation rentals, guests are asked to complete a few small tasks, like removing their trash, as part of checkout. The cleaning fee goes to a professional service that sanitizes and prepares the home for each new guest.
  - We’d like to clarify that after inspecting the property, we found food left in the fridge, dirty dishes with food left on the counter and dining table, and the trash was left behind. Requesting guests to follow our checkout process is crucial in enabling us to provide more availability at the property, allowing us to provide back-to-back same-day turnarounds.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. Thanks for taking the time to leave a review.