Family-Friendly Ocala Retreat: 18 Mi to Dtwn!

Reviews

• Great house! Great host! Well equipped.

  5/5

  Our stay was great. The house was easy to access and clean upon entering. It was very well equipped with everything needed for our stay. The host was very responsive when I couldn’t figure out the WiFi password because I wasn’t looking in the right spot. I would recommend this home to anyone for a great stay. My 14 year old loved the private pool as well. Plenty of furniture to sit outside and enjoy. Would book again without hesitation. 5 stars all the way around.

  *This review was originally posted on Vrbo

• Enjoyed our stay

  5/5

  We enjoyed our stay! Beds and linens were fresh, there was a full service kitchen with an abundance of spices, and a pool!

  The pool is located under some trees so there is natural debri in the water. Overall a comfy place with everything you need, for your stay! Also the property manager was responsive and helpful! Recommend!

  *This review was originally posted on Vrbo

• Great house! Great host! Well equipped.

  5/5

  Our stay was great. The house was easy to access and clean upon entering. It was very well equipped with everything needed for our stay. The host was very responsive when I couldn’t figure out the WiFi password because I wasn’t looking in the right spot. I would recommend this home to anyone for a great stay. My 14 year old loved the private pool as well. Plenty of furniture to sit outside and enjoy. Would book again without hesitation. 5 stars all the way around.

• Fire the maid service

  2/5

  The house was nice. It had newish furniture. It Looked clean but it wasn't. My bare feet got So dirty walking Inside the house. The bottom of my pants and the dog beds, blankets picked up a lot of " hitchhiker" weed pods. So the cleaning service Clearly are not using a vacuum or a mop. There aren't any waterproof mattress covers. The body fluid stains on the king size bed are Frightening, from top to bottom. I took a picture but I can't post it here. I found trash under the bed and a dog toy full of moldy food. I dropped my hair tie on the floor beside the master bath vanity, picked it up and it was covered in dust/ filth.We had to wipe down the outdoor furniture to use. The pool needs to be cleaned even though it's too cold to swim. I was going to do a load of laundry but the washer was full of dirty towels. That's probably where most of the wash clothes were. This was my first time renting a vacation home. I'm not sure we will do this again. It Clearly was not worth the money that we spent on it. I recommend getting another cleaning service and please get that mattress steam cleaned with Bleach so your future guests won't be as grossed out as I was.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Michelle, the right vacation home is everything, and we're disappointed that we did not give you the 5-star experience we are accustomed to providing our guests.
  - There is no excuse for the home not being 100% guest-ready clean and sanitized. We are in the home now and doing a deep clean to ensure that nothing gets missed in the future. We have had some issues with our cleaning crew and will be looking at new cleaners. I can't say I'm sorry enough to make this right but I want you to know that I will do what I can and if you were to return please know that this would not happen again.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to deliver the 5-star experiences we know we can deliver."

• Room for improvement

  3/5

  Not the best, not the worst.

  Manager's Response:

  Hi Amanda, we passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience. We're sorry to hear that your stay did not meet your expectations. As we value guest satisfaction, we appreciate your feedback and we will inspect the home and address any concerns if necessary. We do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.