5 Mi to Disney: Emerald Island Resort Condo!

Reviews

• Cute little community and townhouse

  5/5

  This was perfect for our stay! The property manager was very helpful when one of the blinds was not working and promptly answered our call and replaced them. The neighborhood was very nice and clean and gated. Plenty of towels too!

  *This review was originally posted on Vrbo

• Stay in Orlando

  3/5

  Stay was great. The cleanliness of the property was the only negative part abouty stay. The sofa had a smell to it Property should add cooking ware. The pans are worn out and unsafe to cook in.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kenneth, thank you for sharing your feedback and for highlighting that your stay was great overall!
  
  - We strive to maintain high standards of cleanliness and appreciate you bringing up your concerns. Prior to your stay, the property underwent a thorough deep cleaning, including the sofas, carpets, and rugs, to ensure it was in top condition.
  - In regard to the kitchen cookware, we’ve double-checked the pans and confirmed they are in good condition, but we will continue to monitor their quality to ensure they meet guest expectations.
  - We wish these concerns had been reported during your stay, as we would have been happy to address them promptly to ensure your comfort.
  
  Thank you again for your feedback, and we’re glad to hear you enjoyed your time in Orlando overall.

• Short disneyworld trip

  3/5

  Overall nice place but there were ants in the bedrooms and some missing items in kitchen. Had to buy soap paper towels ect

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Britt, we want our guests to enjoy a seamless and comfortable stay, so we’re sorry to hear there were some challenges during your visit. After reviewing your feedback, we’d like to address your concerns:
  - The property is located in central Florida, where the climate can occasionally attract ants, but the home is under a thorough pest control program. This service is available 24/7, and we didn’t receive any contact during your stay regarding pest issues.
  - The kitchen is stocked with all essential equipment needed for meal preparation, as outlined in the listing. However, short-term rentals are self-catering, so guests are responsible for purchasing consumable items such as soap, paper towels, and pantry staples.
  - We provide a complimentary starter kit of basic supplies to help guests settle in, which may need to be replenished depending on the length of your stay or personal preferences.
  
  Thank you for sharing your thoughts about your stay. We appreciate your feedback and will continue striving to ensure future guests have a fantastic experience.

• It was a nice and cozy house.Perfect for the weekend trip

  4/5

  It's good!

  *This review was originally posted on Vrbo

• Home

  5/5

  We felt right at home and settled in immidiatly slept very well too.

  *This review was originally posted on Vrbo