4 Mi to Disney: Kissimmee Group Getaway

Reviews

• 4/5

• I’d write more, but I ran out of characters

  4/5

  My family (me, spouse, adult son and girlfriend, other adult son, and grandson) stayed here for our trip to Disney in late December. The house is a great size for all of us - every one had their own room, plus an extra. The house was clean and the kitchen was well equipped.

  There were a couple of things I think others should be aware of:

  First, we arrived late at night on the first night of our stay. After a long day of travel, some from the west coast, the hot tub was a welcome site. Unfortunately, it wasn’t hot. (Yes, we paid for the pool to be heated). I contacted the owner (?) the next day and was informed that the pool is heated from 8am - 6pm. They did have the management company come the next day to change the hours to 11am - 10pm, so the problem was temporary. It seems to me, that heating the pool during core hours of the day when people are going to most likely be out of the house, is not very “customer service” oriented. Like I said, they did fix it, and the pool and hot tub was used extensively after long days at Disney.

  Next, each bathroom had a roll of toilet paper. Just one. The one that was on the spinner. When we figured that out, when someone was in need, we went out and bought toilet paper and paper towels for ourselves. Again, this is something you expect would be available - at least one extra roll in each bathroom.

  Finally, unless you like sleeping on FLAT pillows, you’ll need to bring your own.

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re sorry to hear there were a few bumps during your stay, but we’re glad the home was a good fit for your group and that you were able to enjoy the pool and hot tub after the initial hiccup. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The pool and spa heat runs on a timer and can be adjusted based on guest preferences. Most guests request daytime heating, but the owner is happy to customize the schedule as needed. This is something the management team can typically resolve quickly with a call.
  - The home is stocked with a starter supply of essentials like toilet paper and soap. Guests are welcome to order additional items from nearby stores if needed, and the management team can also provide more supplies upon request for a small fee.
  - Pillows are a matter of personal preference, and extra pillows are usually available in the closet for guests who would like a different option.
  Thanks again for your feedback as we continue working to improve each guest’s experience.

• Great house!

  5/5

  This house was perfect for a small group. Highly recommend!

  *This review was originally posted on Vrbo

• Disney World house accommodations

  4/5

  It was overall very nice. The stove top did not work and we were short of washcloths. Pretty nice place.

  *This review was originally posted on Vrbo

• Fantastic House and host

  5/5

  The house lives up to all of the great reviews. The pool was fantastic and heated. The entire patio area is a nice hangout with plenty of privacy.Everything in the house worked great. If you like playing pool in the garage (which we did) they table is a good one.We had a flight cancellation when we left and the owner went to great lengths to try and help us out in terms of finding a place for the 2 extra nights we needed. Great communication all around. We would definitely recommend this property and rent it again.

  *This review was originally posted on Vrbo