Beachfront Indian Shores Condo - Pool & Hot Tub!

Reviews

• Location

  3/5

  We did enjoy our stay being so close to the beach and nice pools for kids. Our customer contacts were very helpful when we had to call several times for things not working properly in the condo. The icemaker was totally frozen in the discharge chute which I defrosted myself by pouring hot water through it many times. This type of thing should be checked before tenants enter. The refrigerator had problem cooling and the trash compactor did not work well. However the description made it sound like you could see the beach and ocean from the balcony and you could not. I would like to have known that ahead of time and I would have chosen a different unit. The bird sancturay was noisy and smelly but I did not mind that myself. Others in my party did not like that. We were accommodated with a later checkup because of an emergency situation and very thankful for that. Just wish we had known about the lack of beach and ocean view from balcony.

  Manager's Response:

  Hi Andrea, we're glad you enjoyed your stay with your family! We take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We strive to ensure that our guests have an exceptional experience with us and provide high standards of hospitality. Thank you for sharing your positive insight on the effective communication with us and the proximity to the beach!
  - It's important to us that all of our appliances are functioning well. Rest assured the fridge is working great and produces ice. If it is adjusted to the cold setting, it will cause an issue.
  - We aim for transparency and our listing and photos are accurately advertised. To ensure that guests are fully aware of the location, photos reflect the views and it shows the ocean!
  - There are many attractions and places that guests can enjoy nearby that are stated on our listing. We are sorry to hear that the bird sanctuary didn't meet your expectations. It's a huge attraction that many people adore and enjoy, but we understand that everyone's preference varies.
  We truly do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Spacious

  3/5

  We chose this condo for the space and having 3 bedrooms. The beds were comfortable and a nice kitchen. As some reviews noted the bird sanctuary was a problem but we had no smell and we liked watching them. The balcony could be a little more spacious if they would put all the beach toys/chairs in a closet and not taking up the corner of the balcony. But it was very nice to have the chairs. We have been in many condos and this was the first that offered no small toiletries and the toilet paper was thinner then tissue paper! Also nice to offer beach towels which should be replaced, ours were torn. The third bedroom had bunkbeds but also had the washer/dryer. No biggie but it would be nice to have doors to close it off. One half of the sliding door was missing and the other half was broke. It just felt like i was sleeping in a utility room. One thing for sure is we felt safe, you need a key to get into just about each and every door.

  Manager's Response:

  Hi Denice, we passed your review on to the homeowner, who would like to share the following:
  -We have high standards of hospitality for our property to ensure our guests have a positive stay. We're sorry to hear that you didn't have the five-star experience we endeavor to provide our guests
  -We use professional photographers for our listing photos to ensure our images accurately reflect the property, and guests can decide before booking if the property will suit their needs. We can assure you that it is just as advertised online. All the types of furniture and the features you see on the listing are accurately advertised. We encourage guests to thoroughly review the listing before booking to meet expectations. The structure of the home is something we cannot change. We understand taste in design is subjective so not everyone will be pleased
  Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.

• Just OK

  3/5

  This condo has plenty of space for two adults and one child. The location is on the beach and only a short drive to numerous seafood restaurants. The location does have a drawback in that it's located next to a bird sanctuary which has a very distinct smell. We could not enjoy the balcony as a result of the smell.

  The property managers were easily accessible and very helpful with their answers to our questions. The complex has good security as all building, pool and beach access have code-required locks. Code security made it nice in that we didn't have to carry keys.

  The biggest downside to our stay was poor housekeeping. We found peanuts on the floor and crumbs in the lower bunk bed from previous renters. The floors were dirty and after 5 minutes of walking barefoot on the tiles, the bottoms of our feet were black from dirt.

  All three beds had dirty linens with bed sheets having stains. The dryer lint trap had not been cleaned in weeks..maybe even months as the lint was 3/4" thick. Additionally, the foot ottoman was broke for the family room chair.

  We will not be returning to this property as a result of the bird sanctuary and poor house cleaning.

  Manager's Response:

  Hi Kirk, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were surprised to hear your feedback as we were unaware of any issues or concerns during your stay. We use a cleaning service to have the home professionally cleaned before each guest's stay. We wish you had reached out to the Guest Contact during your stay and given us the opportunity to address your concerns, we would have promptly responded and sent the cleaning service back to the home to address your concerns.
  - We're truly sorry that the closeness of the bird sanctuary had a negative impact on your stay. We do disclose in the listing the distance from our home to the bird sanctuary, and this can also be seen in our listing photos, many of our guests have found this to be a beautiful attraction, but we're sorry if this caught you off guard.
  Thanks for letting us know about your stay!

• Great location by the beach

  4/5

  Pros: By the beachHas a lift with a cart for groceries Had a kitchen , WiFi and two TV’sCool looking pelican bird outsideHosts were very quick to handle my problems There is a trash shoot on the same floor right in front of the lobbyBefore entering , enter * then the pin that they email you Condo was right next to the ramp that led to stores and it was also down the street from a 7-11 Cons: AC was locked so we felt cold and hot at timesSheets didn’t feel clean (found beach sand on them) maybe the laundromat machine needs to be serviced or something There was a pelican/bird zoo next door so only at night it would smell so we didn’t open our balcony much . Mornings were good for some reason and we would hear those birds at night while trying to sleep. No trash bin so bring your own trash bagsThe room on the left of the door only had one bulb working and it was very dark and claustrophobic so we didn’t feel comfortable to utilize that room. Master bedrooms door kept plopping open unless locked alsoCondo was a 3.5/5 overall , it needed a few things to be touched up to give it a better experience.Chair in living room was comfy but the leg thing was broken so my diabetic dad couldn’t use it.

  *This review was originally posted on Vrbo

• Great beachfront property!

  5/5

  This location was perfect for those looking to be right on the beach! Property manager was super helpful with any questions we had. It’s a little far from the more lively night life locations but Ubers were quick to arrive. This would be great for groups or family’s looking to soak up some sun with some beach days!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We thank you for your very kind words and would love to see you in the near future again!"