Waterfront Fort Myers Home: Private Pool & Dock

Reviews

• 3/5

  Pros: Located in a nice neighborhood. The house was nicely decorated and the kitchen was well stocked. The yard was very nice also. House was very clean. The docks were nice but beware..... the water level was low (not owners fault of course) so if you are looking to kayak or rent a boat, check this out first.Cons: the hot tub took a couple of days to get "hot" and the jets did not work. We did contact Grace about the temperature which she told us takes time to heat up. But we did not realize the jets did not work until we went to use it. Very disappointing since we knew the weather would be chilly and rented this location looking forward to using the hot tub.Also, there was no water pressure in the bathroom faucets. Basically a trickle.

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re sorry to hear that the hot tub concerns impacted your stay, as we always want guests to fully enjoy every amenity the home offers. After connecting with the homeowner, they’d like to share the following:
  - The hot tub pump had unfortunately failed without our knowledge, which affected both the jet function and the heating performance.
  - The pump has since been repaired, and the hot tub is now fully operational.
  - Your stay coincided with a rare extreme cold front in Florida, with temperatures dropping into the 30s, which further impacted heating times.
  - As a gesture of goodwill, we were happy to reach a resolution to make things right and appreciate that you approved of the agreed-upon outcome.
  Thank you again for bringing this to our attention. We’re confident future guests will enjoy a seamless and relaxing experience.

• 5/5

  The host was extremely welcoming. A 12 star rating if that was possible . The view upon Was nothing short of breathtaking. The home is immaculate inside and out! As you familiarize yourself with the home, you will notice the pride and attention to detail in the decor of Weekend at Bernie's. Our host was very gracious and readily available to answer ? Throughout our stay. If you have the opportunity book this home. You will not be disappointed. We hope to return!

  *This review was originally posted on Vrbo

• 5/5

  We had a great family vacation. The house is a great location on the canal. It was nice & relaxing.

  *This review was originally posted on Vrbo

• 5/5

  The house is a very beautiful updated property. Has all the amenties you need to enjoy your stay. The host was a very gracious person who wants to make sure your stay is memorable. Highly recommend this property

  *This review was originally posted on Vrbo

• Great layout

  5/5

  I cooked a lot and the kitchen had everything i needed it was well stocked. We had a problem with the Nest heat and air conditioning but they sent a handy man over that day to repair it.

  The layout of the home was great and very conducive for entertaining.