Sun-Soaked Villa w/ Pool - 17 Mi to Disney World!

Reviews

• Less than what we expected

  1/5

  It started with the curb appeal. Grass and shrubery way overgrown. Grass growing through pavement. Entry room was not bad. The kitchen furniture was dirty and had tons of stains on them. Food was found under the glass on the kitchen table. The second living smelled like a dog.The master bedroom needs to be upgraded and needs new blinds and curtains. The second master bedroom had a camera in the bathroom, which was creepy. Our privacy was invaded. All of the backyard furniture was filthy. We had to flip them over just to sit on them. Some were filthy on both sides, so we just put towels on top. Needs an exterminator. A million ants lived by the pool.The hot water jacuzzi did not heat up at all. I spoke with the owner several times, and he gave me the instructions on how to heat the hot tub, but of course it just didnt work. His response time was delayed. He actually got back to me on my last day headed to the airport. Such a disappointment! We definitely didnt get what we paid for. I wouldnt recommend this house to anyone!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lasheena, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - The grass is regularly maintained by the HOA, and any grass between the pavers is routinely taken care of by a maintenance worker.
  - New covers for the dining room chairs were installed in August after receiving your feedback. Please note that pets are not allowed. We'll address your concerns regarding the cleanliness of the kitchen with the cleaning company so this issue does not affect future guests.
  - Although the furniture in the primary bedroom is quite expensive, we are currently investigating the condition of the curtains and blinds to ensure they don't require replacement.
  - Additionally, we've had the poolside furniture cleaned since your visit, but we'll also be re-evaluating the condition of the furniture in October to ensure it's still in great shape.
  - There are no cameras in the interior of the house, so it's possible that a camera was left behind by the previous guests. We're looking into this to make sure that the camera has now been removed as we take guest security and privacy extremely seriously.
  - Thanks for letting us know about the ants you encountered. We have ongoing pest control that manages and protects the home from these issues, and they treat the property every two months. We haven't encountered this comment from any other guests before or after your stay. We believe this was addressed during the most recent pest control service.
  - The spa works as advertised and typically takes about five minutes to heat up. The jets operate at low speed as described in the listing.
  - We deeply apologize for the delay in addressing your concerns. This was an oversight on our part, and we take full responsibility for the lack of a timely response.
  Thank you for taking the time to leave a review. Your feedback is important to us, and we appreciate the opportunity to address these concerns.

• Amazing vacation

  5/5

  We stayed at this rental for a week and absolutely enjoyed our stay. They pool was great along with the hot tub, which got really hot. Beds we very comfortable and there was plenty of room for the 6 of us. Will rent again!

  *This review was originally posted on Vrbo

• Very clean and description as appear on web

  5/5

  Will definitely recommend this house and will be visiting it again

• Beautiful home but needs TLC

  4/5

  Pro: I loved the house, nice furnishings and color scheme, air conditioning was great, didn't get hot at night, location was great, quiet, convenient, pool was nicely heated, no one behind the pool, just nature, big plus. Actually had a few trash bags and dishwasher tablets available.Con: Spa part of pool didn't do much, just leak out some hot water, no air, originally I couldn't find the timer switch which was hidden behind an ugly pile of kids toys and floaty toys until the manager finally called me back on day 2 of a 4 day stay, weeds coming up thru patio bricks, no pool towels at all. Couches had oil stains everywhere, not one knife that would cut thru cold butter, no sheets on bed.However, we had a great stay but avoided the couches.

  *This review was originally posted on Vrbo

• 4/5

  Hi the villa was very clean, the grass in front of the house was not cut there6we had to walk through a little tall grass to get in the house, we made sure that the sugar was put away, because if you leave the sugar out ants do come out. We enjoyed our stay.

  *This review was originally posted on Vrbo