12 Miles to Disney: Clermont Villa w/ Heated Pool

Reviews

• Vacation

  5/5

  It was a beautiful house. We had to replace the toilet paper, laundry detergent, and trash bags. We had plenty of room and could have our own space. We would stay here again if we could.

  *This review was originally posted on Vrbo

• Clean nice place

  5/5

  We had good time.i loved the house,it was just perfect for us.the owner of the house is very responsive and he was there to answer all the questions right away.we just wished we could stay longer,but will come again.Thanks again.Alex

  *This review was originally posted on Vrbo

• Great for party of 6

  5/5

  We had a great time staying here for our vacation. Was a little farther away from the theme parks than I thought, so we ran into a lot tolls and traffic, but the property was nice, on a quiet street with fairly quiet neighbors. Kids enjoyed the pool and having televisions in their bedrooms. It was our very first VRBO experience and, if we ever come back to Florida, we will be considering this property again. Owner was easy to contact and made all instructions about the property clear and easy to follow. Was very close to shopping and very relaxing once we settled in. We had a wonderful time.

  *This review was originally posted on Vrbo

• Mother daughter trip

  3/5

  My sister's and i thought that it wouldn't be a kool idea to spend time with our daughters since they just came home for the summer on college break. The check in process was easy. The neighborhood is really nice and the house has some really nice pieces. The morning after we got there my niece woke up with her eye swollen and her allergies on 1,000. My sister happen to looked up and the vents over my nieces head over the couch was filthy. Another issue was having to basically clean the house upon check out. If we have to pay a cleaning fee, why are we stripping beds, throwing out garbage on the side of the house and starting the dishwasher. Over all i give this house 3 stars because despite my niece getting sick we made the best of it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your review and for sharing your experience with us, Adonna. We're pleased to hear that you found the check-in process easy and appreciated the nice neighborhood and decor of the house. After sharing your feedback with the owner, they'd like to clarify the following:
  
  -We're sorry to learn about your niece's allergic reaction. To ensure the highest standards of cleanliness, we employ a professional cleaning company to thoroughly sanitize the home between guests. Rest assured, your accommodation met our stringent cleanliness criteria prior to your check-in. Additionally, we can assure you that our air handler unit was serviced on the 7th of May, including filter changes. While we haven't had similar issues reported before, we will thoroughly inspect the vents to ensure cleanliness and address any concerns.
  -As is customary for vacation rentals, guests are kindly requested to undertake a few minor responsibilities during checkout, such as disposing of their own trash, stripping the beds, and starting the dishwasher. These simple tasks contribute to maintaining a pleasant environment for subsequent guests. We have collaborated closely with Evolve to align our checklist with industry standards.
  
  We highly value your feedback, and we are grateful for the chance to address these concerns. We're glad you were able to make the best of your stay despite the challenges and we hope to have the opportunity to welcome you back in the future.

• Family trip

  5/5

  Very nice, clean house. A lot of space. Comfortable.

  *This review was originally posted on Vrbo