Bokeelia Cottage w/ Private Pool

Reviews

• DONT STAY THERE STAY SOME WHERE ANY WERE ELSE

  1/5

  IT WAS 105 OUT SIDE WHEN WE GO THERE IN SIDE THE HONE 93 WE TURN ON THE AC AFTER 6 HOURS I ONLY GOT DONE TO 83 WE CALL THE OWNER HE SAID TO US TURN ON THE CELLING FAN THERE WAS NO AC ? INTERNET FOOD IN THE REFRIG LIKE SONE ONE WAS LIVING IN THE HOME CLOTHING IN THE MASTER BED ROOM DRAWSWE HAD TO SAY THE ONE NIGHT AS IT WAS 9PM AND TO LATE FOR ME TO DRIVE BACK HOME 4 HOURS SO WE SAY 1 NIGHT OWNER SAID FULL REFUND THAT DID NOT HAPPEN HAD TO CHARGE BACK ON MY CREITCARD I WAS LOOK FORWARD TO SOME TIME OFF OF WORK WE HAVE STAYED AT MORE THAN 35 TIMES AT VROB THE OWNER OF THE HOUSE SAID HE KNOW AC WAS NOT WORKING AND HE BID THINK ABOUT GETTING A NEW ONE. SO STAY SOME WERE ELSE...

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Thank you for your feedback. I’m sorry to hear that you felt the air conditioning was not sufficient. Our Wi-Fi thermostat showed that the system was running and maintaining the temperature around 75°F, which can be challenging to achieve when outdoor temperatures are near 95°F. To help circulate the cool air more efficiently, we recommend using the ceiling fans, which is a common practice in Florida homes.
  
  Regarding the Wi-Fi, it was functioning properly during your stay, but I understand there was some confusion with the password. I also apologize if any items were left in the refrigerator or drawers. This is not our standard, and I’ve addressed this with our cleaning team to ensure it doesn’t happen again.
  
  We strive to make every guest as comfortable as possible and appreciate your input so we can continue improving."

• WOW - Absolute best VRBO ever !!!!!!!!!!!!

  5/5

  Very nice, clean & safe neighborhood. Owner lives near by & an excellent resource about places to eat, visit etc. Everything is safe with having both pets & children including the pool which is heated, large & immaculately clean. Even has a Tiki hut with a TV. Has TV streaming & internet. Hope to return next year for 2 weeks & the bridge is completed. 10 PAWS review from our 2 rescue dogs !!!

  *This review was originally posted on Vrbo

• Nice pool!

  5/5

  The property is exactly like the listing. Loved everything about it from the pool to the nice quiet neighborhood.

  *This review was originally posted on Vrbo

• Stay at Bokeelia cottage

  5/5

  Very nice property, it felt like home.

  *This review was originally posted on Vrbo

• Lied abut location and pool

  1/5

  Owner lied about the pool heater working. Owner didn’t heat it and it took several days to warm. Owner lied about hurricane Milton. He knew the hurricane came through but didn’t tell us. The bridge had a 40 minute delay to cross with continued construction. Owner was recently at the property and lied to us that the hurricane was two years ago. Despite the area piers, restaurants and stores being damaged, the owner wouldn’t let us out of the rental early. I’m concerning suing.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sharlene, we want our guests to have a seamless vacation, so we’re sorry to hear some aspects of your trip didn’t meet expectations. After discussing your feedback with the homeowner, they’d like to share the following:
  - We apologize for any inconvenience. Guests are required to request and pay the pool heat fee at the time of booking or prior to arrival. Unfortunately, we did not receive a request for the pool heat until after your arrival. Upon request the pool heat was turned on. It may take time to heat, especially in colder weather due to the pool’s depth.
  - The area is still recovering from the recent hurricane. While most roads, restaurants, and attractions are open, the bridge construction is part of ongoing efforts. Delays have been minimal, but we encourage guests to check local conditions before booking and arrival.
  The homeowner values transparency and appreciates your feedback on the property and surrounding area.
  Thank you for sharing your concerns. We’d love the chance to host you again and provide the 5-star experience we strive for!