Heated Pool/Spa & Dock: Apollo Beach Home on Canal

Reviews

• Awesome house

  5/5

  The best vacation ever. Good neighborhood.

  Beautiful house, very frendly owner! She was 24 7 on phone with us if any question we had

  Will come again 100%

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "I appreciate you taking the time to leave me this great review. Your feedback is much appreciated. Please don't hesitate to return anytime!"

• Lovely Property

  5/5

  The view is absolutely amazing at this home. Kat has always been responsive and helpful. This is our second time visiting the property and would go back again. The view of the canal is amazing and house clean with everything you may need.

  *This review was originally posted on Vrbo

  Manager's Response:

  From The Owner: "Thank you, Sonya! I appreciate your review and am very pleased everything was to your satisfaction on your second time here."

• Very Happy with this home

  5/5

  Clean Manager communicates very well Nice pool Weber grill Well equipped kitchen Good AC 2 living rooms large TVs (could use a TV in 3rd bedroom :)) Thank you for a wonderful stay !

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Nicole, I appreciate it and am glad to hear you enjoyed your stay."

• Great house

  5/5

  Great house very accommodating!!! Very clean we had a blast !!

  *This review was originally posted on Vrbo

• Great Property & Location!!

  3/5

  The property itself was very nice. The loss of stars directly resulted from my communications with the host themselves. - Host unwilling to accommodate any check-in earlier than 4PM, so don’t book an early flight. We ended up sitting on the property driveway for over 2 hours after traveling for 12 hours.- The inside door handle to the property was broken which prevented my family from entering the property even after the deadbolt was unlocked. This resulted in further delays to the start of our vacation. - The hosts incessant texts messages about the property led me to believe they monitored the cameras. They went as far as to remind us to take out the trash and then again to bring up the trash cans.I am a very low maintenance tenant. I respect property as if it was my own and I have very high personal standards of cleanliness, demeanor, and proper communication. The quality of my stay was directly detracted from by the communications with the host.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  I honestly am disheartened with the rating and review. I would like to remind you that the sole reason that I could not get you checked in early is due to a guest leaving the same day that morning. Same-day guest exchange requires downtime to get the house ready. Our high standards of cleanliness can only be applied if given time to accomplish them. When the door handle suddenly broke, I immediately let you access the house through the garage. We apologized for it and had the door handle replaced within 24 hours. Unfortunately, some things are out of our control but I strive to correct them quickly.
  When you are on vacation, sometimes the last thing you want to think about is taking the garbage out. My reminders are just a courtesy. Our security cameras overlook the driveway, so naturally the cans can be in view.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!