Elegant Norwich House w/ Billiards Room & Ballroom

Reviews

• Wonderful house, would be perfect if it were cleaner.

  5/5

  The house is extremely charming with beautiful decor and something new to see every time you walk into a room. The property manager was friendly and easy to communicate with, he even gave us a later checkout time. The only downside to the property was that it wasn’t in the best condition regarding cleanliness. The bathrooms weren’t clean upon our arrival, and the floors throughout could be much cleaner. If you are able to look past the cleanliness in order to stay in such a historical, spacious home then this is the place for you! We would consider visiting again so long as the space is clean in a way that honors the house as it should. Overall, this was a great experience!

  *This review was originally posted on Vrbo

• Horrible stay

  1/5

  The cleanliness of this place was below 0, the owner was rude and I’m never booking with vrbo again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jessica, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We truly uphold high standards of hospitality for our property and create exceptional experiences. We're sorry to hear that you did not have the five-star experience we endeavor to provide our guests.
  - Communication is highly important to us and before your arrival, you received an email indicating that due to medical reasons, we were designating a local Guest Contact to communicate with guests and take care of the vacation rental on my behalf. When we received your request for an early check-in, we informed you that could not accommodate that request as we were having a same-day turnover and the cleaner would need sufficient time to prepare the home for their stay.
  - We value the cleanliness and condition of the home. Our cleaning team prides itself on professionally and thoroughly preparing the home before guests' arrival. In understanding your concern, we provided you with a refund for the cleaning and for the receipts that you sent in for. the items you had to purchase. For efficiency, the cleaning issues were addressed.
  - We do our very best to maintain consistent availability and in all of our interactions with you, we maintained a professional and polite manner to address your concerns as efficiently as possible.
  We truly do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Great Place

  5/5

  it was a great time we had 10 people to celebrate Christmas the kitchen was great and so was the whole experience. I Highly recommend it

• A-MAZING!

  5/5

  Wow, just wow. The Teel House was such an incredible house in a beautiful neighborhood. We enjoyed the history and decor. And Gregg, our property was incredibly attentive throughout the whole weekend. The house was clean upon our arrival and well stocked.Made for a perfect weekend !!

  *This review was originally posted on Vrbo

• This house in amazing and unique.

  5/5

  We had a great time being part of the history of Norwich. This house is lovely and welcoming. Every time you turn the corner there is something new to see. We had a blast

  *This review was originally posted on Vrbo