Secluded Mountain Cabin By Beaver Creek + Vail!

Reviews

• Colorado

  4/5

  Refrigerator did not keep food/milk safe. The suction on freezer door smashed my nephews finger No hot showers on 3rd floor. It is beautiful. It was fun

  *This review was originally posted on Vrbo

• Mediocre home

  3/5

  This home definitely has potential to be a 5 star stay, however the home has definitely been neglected. The pictures in the home were outdated, home was not clean. Floors, furniture, stove and refrigerator among other things need a deep cleaning and have not been cleaned in a very long time. There was no gas grill as listed and we had planned most of our meals to be cooked on the grill which led to lots of extra time using charcoal. There was no elevator as listed and my father was unable to go to the other floors of the home with his grandkids. There is definitely a rodent problem and we saw/caught multiple mice, and the deck was covered in rodent poop . The home also needs sprayed for spiders. The outside landscaping could also use some attention as you cannot walk down the stairs to the hot tub without branches hitting you. Positives were the location of the home is amazing as well as the size of the home. If the property were to be cleaned up and the rodent problem dealt with I would stay at this property again, however in it's current state I would not.

  *This review was originally posted on Vrbo

  Manager's Response:

  Dear Audra,
  
  Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are incredibly valuable, and we want to assure you that we are taking immediate action to address them.
  
  Rodent Issue: We take pest control very seriously and are working with the best service in Eagle County, Orkin, to ensure that the property is free from any pests. We’ve attached the details for your reference.
  
  Grill Concerns: We recently switched to a charcoal grill for safety reasons after discovering that animals had damaged the gas grill's wiring. We regret the inconvenience this caused and appreciate your understanding.
  
  Elevator Miscommunication: We apologize for the incorrect listing information regarding the elevator. We’ve corrected this on our website to avoid any future confusion.
  
  Your feedback about the cleanliness, landscaping, and other maintenance concerns has been noted, and we are committed to making the necessary improvements. We appreciate your kind words about the location and size of the home, and we hope to have the opportunity to welcome you back once these issues have been resolved.
  
  Thank you for bringing these matters to our attention.

• Great mountain retreat

  5/5

  We had a great time, the location was amazing and the house had nice amenities. The hot tub and fire pit were awesome, and the house had a lot of beds and bathrooms.

  *This review was originally posted on Vrbo

• Booker

  1/5

  Lovely views however the cleanliness of the home is very poor. The oven did not work, there was a dead mouse, bugs in the kitchen and mouse poop in a bed.

  *This review was originally posted on Vrbo

• Relaxing

  4/5

  Beautiful views.

  *This review was originally posted on Vrbo