Winter Park Townhome w/ Hot Tub, Ski Shuttle!

Reviews

• Great location, unclean condo

  2/5

  The location was great. The pans that I pulled out of the cabinets were greasy and dirty, appliances could have been wiped down. What looked like fur, was everywhere. Dust in the corners of the bathroom floor along with previous trash from someone else. Our bathroom sink was not draining, someone did rectify that quickly and the shower pull was not working but repaired quickly as well. The hot tub did not get hot and the fireplace was not turning on.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Barton, we’re glad to hear that you enjoyed the location, but we’re sorry to learn that other aspects of your stay didn't meet expectations. After reviewing your feedback with the homeowner, they wanted to share the following:
  
  -We're sorry to hear about the cleanliness concerns. While we aim to maintain a high standard, it seems we missed the mark here, and we'll address this with our cleaning team to ensure it's up to par for future guests.
  -We’re glad the issues with the bathroom sink and shower pull were resolved quickly during your stay.
  -For the hot tub, the welcome letter includes instructions on adjusting the temperature, as it may need to be increased upon arrival. However, we’ll look into making these details even clearer for future guests.
  -The fireplace is set to not turn on if the room temperature is higher than the thermostat setting, but we apologize for any confusion this caused. We would have been happy to assist with this had we known.
  -As for the fur, the home is pet-friendly, and while we do our best to clean thoroughly, we’ll reinforce efforts with our team to address this better.
  
  Thank you for your valuable feedback, and we appreciate the opportunity to improve. We hope to have the chance to provide you with a better experience in the future!

• Great!

  5/5

  We loved the location and the amenities!

  *This review was originally posted on Vrbo

• Winter Park Getaway

  5/5

  Great place to stay for skiers! Pros: photos = reality; communication with host; location just steps from shuttle to ski area; easy walking to cafes and restaurants; very clean

  Cons: primary bathroom sink was clogged; no kleenex in any of the 3 1/2 bathrooms; hot tub didn't get very hot

  All in all, would stay again!

  *This review was originally posted on Vrbo

• Skiers' Getaway

  5/5

  Loved this townhome right near the shuttle to Winter Park ski area. The photos were accurate, and the two primary bedrooms, each with full bath attached, make it a great place for two couples. The third bedroom downstairs gives access to the hot tub, and the bunk beds would work for kids. Communication with our host was easy, and the place was clean. We'd stay here again!

• Great stay for family and dog. 100 steps to WP Lift bus to base. Very nice amenities!

  5/5

  Kitchen was stocked with everything, frig had many shared condiments plus great great ice maker. Garage space was convenient and location next to city park plus walking trails was awesome. Beds, sheets, towels and hot tub were comfy and enjoyable. Our family had a great stay!

  *This review was originally posted on Vrbo