Ski-In/Ski-Out Retreat w/ Iron Horse Pool Access!

Reviews

• This condo is great!

  5/5

  The location can't be beat. Easy access to trails, secured bike storage in the building so you don't have to worry about your gear. Pool and gym are in the same building which is super convenient. Its a condo, so small, but has everything you need. Owner is super friendly and responsive to questions. Would def stay here again.

• 3/5

  Not easy to access the correct building without clear instructions.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Robert, we want our guests to rest easy when they stay with us, and we apologize you experienced an issue during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We apologize for any confusion in accessing the property. Detailed instructions were provided via text and email. The homeowner was delighted to assist you over the phone to help you find the correct building and parking lot.
  Thanks for taking the time to leave your review. We hope to host you again soon!

• Great location, small space

  4/5

  This condo is in a great location in Winter Park. It's a studio space which means it's small, but for a couple it'll be the right size.

  *This review was originally posted on Vrbo

• Nice ski-in/ski-out property at Winter Park

  5/5

  We enjoyed our stay at the Iron Horse during a recent ski weekend. The condo is comfortable, clean & well equipped and is reasonably priced for a ski-in/ski-out property at Winter Park. The Iron Horse property itself is a little outdated but we spent most of our time outdoors and did not use the community amenities. We would happily stay here again the next time we go to Winter Park.

  *This review was originally posted on Vrbo

• Great location

  3/5

  The location is perfect. If that is the only important thing to you, this property is great. If customer service and communication are important, I would keep looking. We will find something else for our next visit.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Alicia, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following: We are delighted to hear that you appreciated the positive aspects of our property, particularly its location. Due to the extenuating circumstance of an avalanche at the property, we regretfully find ourselves unable to cancel the upcoming guests' stay. However, we have communicated with the guest to inform them of the situation. As a gesture of accommodation, we have extended the departure time for the guests until noon. The guests conveyed their wish for us to contact the upcoming guest, hoping to extend their stay for an additional night. Unfortunately, we informed them that the unit was already reserved and unable to accommodate their request. Despite our sincere apologies, we emphasized that weather-related circumstances are beyond our control and can impact reservations. We prioritize effective communication and are committed to being readily available to address any questions or concerns you may have. Rest assured, we were able to resolve your situation in collaboration with our partner, Evolve. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.