Steamboat Springs Condo w/ Hot Tub & Ski Bus!

Reviews

• Nice Property in Nice Location

  5/5

  My daughter and I stayed here the first week of January 2024 for 6 nights. The property was in good condition, well furnished,and had comfortable beds. The walk to the Steamnboat bus stop was about 6-8 minutes, and then it was a 5-10 minute bus ride to the ski area (gondola transportation center. You could change buses there if you wanted to continue to downtown.

  When we did go downtown or to the Safeway, we sometimes took Uber back home since it was going to take 30-40 minutes on the bus.

  *This review was originally posted on Vrbo

• Communication poor and no AC

  3/5

  -steamboat is a very nice area however

  We had some problems with the booking.

  -No AC -we were specifically looking for a condo with AC. AC listing was the reason we chose this rental-description is flawed and has not been changed.

  -I would not book this unit for the summer. No ceiling fan in upstairs; only box fans

  -property manager lives in Florida and only communicates when convenient for her

  -offered refund due to no AC-but not until the evening before checkout. We declined the offer.

  -asked 3 times to verify check out time and received no reply. Contract states 11 and info at condo says 10.

  -parking 2 cars was no problem for us, but, we only used one car and left the other parked for our stay. We were aware of this when booking. Manager was quick to point out the contract reference to 1 car. I asked where to park second car. There are no guarantees for second car and it is definitely a consideration.

  -hot tub was nice

  -kitchen was well stocked; however, the coffee maker didn’t work.

  -beds comfortable

  -rent if you are comfortable with poor communication with manager

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Margaret, we’re sorry to hear your stay did not meet your expectations. We followed up with the owner after reading your feedback, and they wanted to share the following:
  - We apologize for the misunderstanding regarding A/C in the home. There is no A/C, as is common for homes in Steamboat, and the listing description has been updated so future guests are fully aware. That being said, we do provide fans in the home for the comfort of our guests.
  - Our phone number was listed as the primary contact by mistake, and we're sorry for any confusion or frustration this may have caused during your stay. The guest contact lives nearby and is available 24/7 for any guest questions or concerns. 
  - We were unaware of any problems with the coffee maker, but we'll have our property manager look into this. Thanks for bringing this to our attention.
  - While we apologize for the issues you encountered, we feel that the refund offer was a fair resolution.
  We appreciate your feedback so we can continue to improve and provide guests with the 5-star service we are known for.

• Wonderful Summer Vacation

  5/5

  Condo was clean and comfortable. 2 bedrooms with king beds and en-suite baths was perfect for 2 couples on our 4 night getaway. We did not use bunk bed room. Kitchen was well stocked with essentials and more -plus coffee and spices. Located very close to stop for free shuttle bus which made trips to town easy and eliminated all parking problems. Good location for trips to Strawberry Springs, Fish Creek Falls and Yampa River Botanic Park. Thanks for a relaxing retreat I will recommend to others.

• Beautiful Condo

  5/5

  The condo was beautiful and perfect for our family!! Cute mountain style home. Loved that they had a cabinet with games. The kids enjoyed turning the kitchen table into a ping pong table. We would definitely stay here again. Appreciated all the fans they had in the unit for when the temperature was a little warmer. Kitchen is well stocked with the essentials.

• Ski Weekend

  5/5

  Great place. Very close to ski mountain. Free shuttle to ski resort less than half a block away. House was very stocked in the kitchen for cooking. I would stay there again.

  *This review was originally posted on Vrbo