Beautiful Ouray Home w/ Patio - 3 Mi to Downtown!

Reviews

• 5/5

  The place and the host were awesome! Had such a great time. Homes were clean and comfortable and had everything we needed. We will be back again. Loved all the snow as well.

  *This review was originally posted on Vrbo

• Mouse feces, non functional toilet and fireplaces, and unusable pots and pans

  1/5

  The location, view, and space was wonderful. However, there was mouse poop all over the place. Under the sink, all over the sponges, in the dish washer pod bag, on the counter, and in one of the bathrooms. On our last day, we found that a mouse went into one of our backpacks and ate through a chocolate bar.

  One of the toilets was non functional with a sign, which we weren't aware of prior to booking. The provided cooking pans were all scratched up. The fire places were all turned off so we couldn't use them. In general, we were left with a very negative feeling due to the mouse problem.

  Manager's Response:

  We want every guest to arrive to a home that’s clean, comfortable, and ready for their stay, and we’re sorry to hear that wasn’t your experience. After following up with the homeowner, they shared the following:
  - The property is in a rural area where wildlife can occasionally enter if doors are left open. It’s possible the door was left ajar during turnover, and housekeeping protocols have been reinforced to help prevent this.
  - A sign was placed on the non-functional toilet, but we regret this wasn’t communicated prior to arrival.
  We appreciate your feedback and are taking steps to improve the experience for all future guests.

• Nice Place needs TLC

  4/5

  Great location, views, deer, AIR CONDITIONING!!

  We have come to Ouray for the last 20 years. It was our first time renting a place with an A/C, totally worth it! We had deer in the backyard daily.

  The home needs some TLC. The 2nd bedroom is a QUEEN, not a king as it says in listing.

  Overall we will definitely be back!

• Inaccurate Online Listing

  3/5

  The only reason we chose this location was based on the online listing stating that it had 3 bedrooms, all with King Size beds. When we got there, the 3rd bedroom had a queen size bed. Both the property owner and VRBO refused to give a partial refund based on inaccurate online listing.

  *This review was originally posted on Vrbo

• Great house

  5/5

  This house is great tons of space and plenty of space for families and friends. The covered patio is a life saver to be able to spend time outside while it is raining.

  *This review was originally posted on Vrbo