Keystone Ski Condo w/ Mtn View - Walk to Gondola!

Reviews

• 3/5

  Our check in process took over 3 hours. The key card in our welcome packet did not work on the entrance to the building or the parking garage. The support phone number did not answer the first time we called. Upon calling back we did get someone to answer but they had to get in contact with another individual for further instruction. I was then told someone would text regarding a backup card on property and support ended the call prior to this action happening. We did get a text with a code for a lockbox on property, however the lockbox did not have a backup card present as promised. I ended up gaining access to the property via other guests entering the building and used a code to access our rental unit. I did discover operational key cards in the unit but the parking pass required to park in the garage was missing. There was also only 1 parking spot left in the garage at this point which took some careful skill, folded in mirrors, and squeezing out the driver door as to not hit another car. We could not unpack the vehicle while in the sole remaining parking spot. We also had to leave a note on the dash for fear of getting a ticket or towed while we waited for a parking pass the next day. The elevator on property is also very slow and heavily utilized. The ski lockers do not have any benches or room for putting your boots on so guests where walking the building in ski boots. The hair dryer attached to the wall does not work and the dishwasher is missing wheels on the tray.

  *This review was originally posted on Vrbo

• 3/5

  Our check in process took over 3 hours. The key card in our welcome packet did not work on the entrance to the building or the parking garage. The support phone number did not answer the first time we called. Upon calling back we did get someone to answer but they had to get in contact with another individual for further instruction. I was then told someone would text regarding a backup card on property and support ended the call prior to this action happening. We did get a text with a code for a lockbox on property, however the lockbox did not have a backup card present as promised. I ended up gaining access to the property via other guests entering the building and used a code to access our rental unit. I did discover operational key cards in the unit but the parking pass required to park in the garage was missing. There was also only 1 parking spot left in the garage at this point which took some careful skill, folded in mirrors, and squeezing out the driver door as to not hit another car. We could not unpack the vehicle while in the sole remaining parking spot. We also had to leave a note on the dash for fear of getting a ticket or towed while we waited for a parking pass the next day. The elevator on property is also very slow and heavily utilized. The ski lockers do not have any benches or room for putting your boots on so guests where walking the building in ski boots. The hair dryer attached to the wall does not work and the dishwasher is missing wheels on the tray.

  *This review was originally posted on Vrbo

• 3/5

  Condo is in need of some updates and fixes - bathroom is dated with old dirty carpet, missing exhaust vent and damage to door and faucets. Kitchen cookware was very limited and in need of replacement. Curtains and blinds are in poor condition. Could also use some more artwork to improve the overall look of the place.

  *This review was originally posted on Vrbo

• Needs Update

  3/5

  Several things in the condo need updated/replaced including the carpet which is disgusting, nicks in the walls and weird splatter above the bed. Also the window frame in the living space is broken so when you open/close it you fear it may completely fall out. The week we were there the elevator was broken and this condo is on the fifth floor, No one warned us about that. At that high of an altitude when you aren't used to the mountain air, climbing five flights of stairs is challenging. It would have been nice to be given the opportunity to change our reservation because of that. While we were there people stopped by to update the wifi, I felt that was intrusive. Other than those things, it was a nice stay. The area is beautiful and the people are friendly. The condo is simply not well cared for.

  *This review was originally posted on Vrbo

• Great Stay Overall!

  5/5

  Pros Location - easy to get to, easy walk to breakfast, lunch and dinner, private corner unit of the building with mountain view (note there is no deck to step out onto), big open living/dining/kitchen, heated parking garage, communication was clear and frequent from property mgmt company. Overall we had a awesome stay! Cons - Carpet in the bathroom vanity area, dishes & silverware were dirty and needed to be hand-washed before using, sofa bed mattress in desperate need of replacement very lumpy and thin/worn luckily it was the kids sleeping there and they are resilient but ouch. Primary King Bed was very hard/firm but oddly enough didn't give us back pain so not really a con because my back & body was in good shape but I wasn't expecting that.

  *This review was originally posted on Vrbo