Estes Park Vacation Rental ~ 1 Mi to Downtown!

Reviews

• Convenient location and clean

  4/5

  Overall good location and nice place. It would have been nice to know someone lives on the bottom floor and we were sharing the driveway. Host was not reachable by phone during the stay.

  *This review was originally posted on Vrbo

• Convenient location and clean

  4/5

  Overall good location and nice place. It would have been nice to know someone lives on the bottom floor and we were sharing the driveway. Host was not reachable by phone during the stay.

• BEAUTIFUL HOME!!!!!

  5/5

  The house was everything I had expected and more! It was super clean, cabinets had pots and pans, basic necessities were provided, extra linen, and the property itself was very well maintained! Definitely will be coming back

• Book a different home!

  1/5

  To start off, upon arrival the door code was not working and the house was just left unlocked. We were a day late checking in due to weather, I do not know if the house was unlocked the entire time. I started emailing regarding how do we lock the home while we are out. We had to go out to dinner without locking the house. Secondly the downstairs toilet broke the first night there. In the upstairs bathroom thrown in the corner was a cleaning spray, cardboard toilet paper roll & soap. Finally by the next day there was contact about getting a key to us and was dropped off that afternoon. The point of contact stated someone would be over to fix the toilet and door code. I also need to mention that the bracket on the door frame was barely holding on by one screw, it looked like someone had tried to break it. I was just left with a very uneasy & unsettling feeling. The toilet and door code did not get fixed until the afternoon of the 3rd day there. Then the downstairs sink started leaking. My son told me that their bedroom room was cracked open in the middle of the night. So needless to say by the 3rd day, we packed up our belongings and left even though we had the home for another 3 1/2 days. I’ve reached to for some sort of resolution since we needed to find and pay for other lodging due to safety reasons and the issues with the home itself. Still have yet to receive a response. I will edit or update my review if I ever receive a resolution or not. I would definitely find another

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ivy, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We apologize for any confusion regarding the door. To assist guests who were experiencing difficulties, we had temporarily left the door unlocked. However, we understand this may not be the ideal solution and will explore other options to ensure a smoother experience for our guests in the future.
  - In response to guest preferences, we've placed cleaning spray and other supplies in the upstairs bathroom for convenience during their stay.
  - We're sorry for any inconvenience caused by the issue with the toilet. Rest assured, we promptly addressed and fixed the problem the next day as soon as we were able.
  Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

• Great Spot

  4/5

  Just what we needed.

  *This review was originally posted on Vrbo