Rio Grande National Forest Cabin: Views & Hot Tub

Reviews

• Locked out on arrival

  3/5

  We arrived around 7pm was given a gate code. The lock was very difficult to open and it was dark. We were given a code for the door to only find out couldn’t open because bottom door lock was locked. There is no cell service so had no way to call anyone so had to drive back to town and it took several attempts before getting anyone. They had to send a maintenance guy out like 40 minutes later to let us in. Bed is very firm as well as pillows are firm as well. They are countless cameras pointing all directions on the porch and looking at hot tube so you constantly feel you are being watched. Nothing really close to do any kinda of snow activity unless you drive over a hour. A lot of rules to follow at their property.

  *This review was originally posted on Vrbo

• Not Transparent

  3/5

  To begin, the owners texted prior to our staying, and were very concerned about having children under 14 staying at the property - and we texted at length. We arrived to the cabin, which is remote and beautiful. The cabin and location are great, and you should try out the close Middle Frisco trail.

  First, there are LOTS of rules. As someone else mentioned, there are labels and signs everywhere telling you what to do ("fill the bird feeders") and what not to do ("don't move any furniture"). The fireplace was not working (which was a search criteria for me when choosing where to stay), and the extensively advertised waterfall water feature also was not working. We were told that the water feature was seasonal, however we were there in June, so not sure what season it works in.

  Overall, given all this it was not worth what we paid.

  Manager's Response:

  JoAnn, The homeowners were disappointed to read your review, as they strive to provide a 5-star experience for all their guests.
  
  - Thank you for providing your feedback we take all comments and concerns very seriously. We were happy to hear that you loved the location and the luxury of the cabin, as well as the hiking trails close by they are also our favorites
  - We're sorry you found our notes and guidelines overwhelming, most guests have commented on finding them very helpful in figuring out how to use our unique smart home
  - As explained you also own vacation homes, and we would think you could appreciate the guideline of “ Please do not move any furniture around”. This is a brand new home with new furniture, we are seeking to prevent floors from being scratched and the furniture from being nicked
  - As the owners we request our listing advise against any children under the age of 14. The home is decorated with high-end furniture and luxurious decorations which are not child appropriate. This property is designed for more of a couples retreat, honeymooner's stay, or a quiet getaway feel
  - The water feature alone makes our property very dangerous for youngsters, the bottom pool alone is 15 ft. deep. Kids love to climb on the big rocks, which house underwater lights and wires and cause damage to the water feature
  - We apologize that the water feature and fireplace were not in operation during your stay. The water feature is normally running during the few 2-3 months of summer. This spring it had major leaks and is undergoing renovations. The fireplace remote was broken by previous guests and we are waiting on a replacement. Since it was summer, we did not think the fireplace would an issue
  
  We enjoy sharing our home with guests, we truly go above and beyond for our guests, and are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for."

• They stole our steak

  4/5

  Great secluded location away from town. Beautiful views, house is clean, cozy and has all the essentials. However we honestly felt like we couldn’t relax or we would be breaking all the rules. There are signs for everything which can be helpful, but it was a bit much. Even pictures on how the cabinets should be arranged so we felt like we where being micromanaged. We followed all the rules we read and hopefully did it right. I would recommend this place for sure, but maybe tone back a bit on the labels.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for taking the time to leave a review. We greatly appreciate your input and take everything into consideration. I am so glad you loved the beautiful cabin and the extraordinary views. I’m sorry that the labeling bothered you. We would like to think these are helpful. Most of them are for housekeeping so that they know how to reset the house for the next guest and take inventory of things that might be missing and need to be replaced.
  Thank you again for letting us know your concern."

• Best anniversary trip ever!!!

  5/5

  Couldn't have picked a better place for my wife's first time to Colorado. The view was amazing, so close to so many things to do. Everything about it was amazing. Cabin comes with literally everything you need. Tendents checked on us and made sure we ad all info we needed before we even got there. Definitely going back!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: Thank you for taking the time to leave such a wonderful review, Michael. I am so glad the cabin went above and beyond your expectations. I love to hear that such a memorable trip was made by you and your wife and I look forward to hosting you again.

• Great romantic getaway

  5/5

  If you need to disconnect and getaway from your routine. This is the place. The views, the decor and everything outside the cabin screams seclusion. I will definitely be back and it's big enough for 2 couples if need be.

  *This review was originally posted on Vrbo