Sleek & Central Centennial Apartment w/ Fireplace!

Reviews

• Please read my review before renting this property

  1/5

  To start this review I want to mention several points, it is a property with baseman, the place is good but it has many deficiencies that can be improved, # 1 cleanliness, the place is dirty, you start to notice it over time, # 2 the bedrooms, they are good but the pillows are not comfortable, the beds had dirty socks on the sheets, # 3 the dryer makes a rundown like an old cart when it is drying, # 4 the furnace is between the two bedrooms, you can not sleep because of the sound, # 6 you can talk to the manager but he does not solve absolutely anything, you have to call an 800 number to be able to have some type of communication to express your complaints # 7 there are 2 access doors to the property, (baseman) that communicate with the main house (first floor) in my opinion I think they are a danger to the family because you do not know if someone can enter when you are not there or when you are asleep, the truth is they look very terrifying, I could not sleep, and if it were the In case they were emergency exits, they would have to be marked with a sign and have access to them. #7 And the worst thing is that the thermostat is on the upper floor, you cannot control it from there, you have to call the person in charge to be able to turn it off or learn, in conclusion, I am making this type of review so that whoever is thinking of renting this property is not fooled by the photographs that the owner compares, since it seems like a cozy place but in reality it seems like a very neglected place.

  Manager's Response:

  Hi Robert, thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations, as we always aim to provide a positive stay for our guests.
  - Cleanliness is a top priority, and we’ll review your comments with our cleaning team to ensure our standards are maintained.
  - We haven’t received prior feedback regarding the beds, dryer, or furnace noise, but we’ll investigate these concerns to see where improvements can be made.
  - The property’s access points are secure and follow safety guidelines, though we understand your perspective and will look into clearer labeling for peace of mind.
  - The thermostat setup is noted, and while it’s managed externally, we are always available to assist with adjustments.
  While many guests have shared positive experiences, we appreciate your insights and will use them to continue improving.